Account Manager Position Available In Muscogee, Georgia

Account Manager 3.2 3.2 out of 5 stars Columbus, GA 31999 We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so. We care about the longevity and success of our team. Joining the Stay Sojo team is an opportunity to change the hospitality industry for the better. If you love helping people thrive in a fast-paced world, using your creativity to disrupt the old ways of doing things, and embrace the freedom to live as a modern professional, we’d love to connect. Learn more at StaySojo.com The Account Manager serves as the inside sales contact for all potential clients. The primary responsibility is to book extended stay business through a variety of lead sources in the timeframe required, and to consistently provide excellent customer service. The Account Manager should be friendly, energetic, assertive as well as have great telephone presentation, excellent grammar and writing skills, and be self-motivated, creative, and well organized. The Account Manager is required to meet and exceed budgeted revenue along with individual goals. What you have An associate degree, or equivalent, is preferred Excellent communication skills, both verbal and written Ability to interact patiently, tactfully, and diplomatically with internal and external guests Proficient in Microsoft programs (Word, Excel, Outlook) Experience in other Microsoft programs a plus Experience in corporate housing systems (Oracle, Oscar) a plus, but not required What you’ll do Handling prospective client inquiries for both corporate and personal travel Educating potential customers on corporate housing and the benefits for their extended-stay accommodation needs Build rapport, then qualify business thoroughly to gain a complete understanding of their needs, budget, decision making process, etc. Enter new leads/sales efforts into CRM in a timely manner and enter activities to show the sales steps taken to win the business Ensure that all data entry is complete, accurate, and updated as necessary Create attractive proposals/offers that sell to the client’s objectives and needs by offering features with benefits Follow up on all pending business in a timely manner using creative sales tactics to turn pending business into a lease Understanding of our competitors’ strengths and weaknesses and how to sell against them Account maintenance – perform sales calls to maintain and strengthen relationships with existing customers (direct customers and 3rd party customers) and ask for referrals Knowledge of market conditions, economic development plans, relocating businesses, etc. Attend networking events, tradeshows, and educational trainings/webinars Provide property tours for prospective customers Understanding of National accounts and special pricing, billing etc. that may be involved Responsible for detailed knowledge of our portfolio of properties, as well as; surrounding areas, school districts, and other pertinent information Contact apartment communities to locate inventory; secure units and understand all fees, terms and conditions, rules and required paperwork Create and maintain a close working relationship with property leasing associates to ensure the optimum willingness to work with us, service our guests, and provide referrals. Effectively handle customer service issues in conjunction with Guest Experience Team Serve as backup for other team members and other markets, when necessary Be accessible for after-hours emergency calls Other duties as assigned Physical Demand Ability to sit or stand for extended periods of time Ability to communicate clearly Ability to lift, bend, and carry 10 lbs. Corrected vision to normal range Ability to work long hours as needed Mental Demands Make sound judgments quickly Work on multiple tasks, making appropriate progress towards deadlines Able to work independently, take direction and provide direction to others Work with differing personalities within the office, the properties, guests, and the community Maintain the highest degree of confidentiality Ability to work effectively in stressful, high pressure situations Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Benefits F ull-time Associate Benefits Medical, Dental, & Vision | HSA & Flexible Spending Account Options | Basic Life & Disability Plan Options | 401K Retirement Plan | Paid Time Off | Holiday Pay | Career Training & Development Opportunities | Tuition Reimbursement | Bereavement Leave | Employee Assistant Program (EAP) | Jury Duty (May vary by state) | Employee Discounts | Employee Referral Bonus | Free meal for all full-service hotel employees Part-time Associate Benefits All above-listed benefits, except for Medical Insurance and Holiday Pay Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.