Account Manager/Inside Sales Position Available In Richmond, Georgia

Account Manager/Inside Sales Confidential Augusta, GA Job Details Full-time $75,000 – $100,000 a year 5 days ago Benefits Health insurance Dental insurance Tuition reimbursement Paid time off 401(k) matching Qualifications Microsoft Powerpoint Microsoft Word Microsoft Excel PMP Sales 5 years Mid-level 3 years Inside sales Project management Customer interaction metrics Bachelor’s degree Team management Client services B2B B2B sales Organizational skills 4 years Account management Leadership Financial acumen Communication skills Analytics Full Job Description As the Account Manager, Inside Sales, you will provide strategic leadership and direction to our account teams and clients by understanding, communicating, and developing programs that meet our clients’ needs. The successful candidate will have a proven track record of achieving high client satisfaction, meeting & exceeding account performance goals, as well as motivating and leading top performing operations teams. The ideal candidate brings an entrepreneurial spirit, lots of ideas, and a positive attitude. What You will Do Client Relationship Management Learn and understand our clients’ business problems and organizational goals Understand clients’ priorities and anticipate what’s next Clarify value of work delivered to and for our clients Manage expectations, inform client of changes to agreed upon plans, and follow-up on action items Account Management Organize team assignments and ensure proper resources to meet both the client and internal stakeholders non-financial and financial expectations Establish strategic plans and analytics, define clear KPIs and metrics, and initiate and manage projects to deliver on client needs with clear timelines, accountabilities, and measures of success Lead client Outlook & Business Reviews with a deep understanding of the operations and client deliverables, including key insights and analysis Design account / operational processes that deliver on efficiency and customer experience Operations Management Interpret performance data and analytics and identify opportunities to drive continuous improvement across all key performance drivers Conduct audits of controls and performance Ensure successful execution of account / operational processes Leadership Create development plans and manage performance, as well as coach leaders within the organization Establish and communicate clear vision, goals, and objectives Inform senior leaders on concerns and performance issues requiring support Design & implement programs to recognize, motivate, and engage associates Grow and maintain an external presence and network What You Bring Background Bachelor’s degree or 5+ years of operations, client service or account management experience in an Inside Sales / Demand Gen organization B2B Technical Account experience, preferred Strong work ethic with a team player mentality Ability to manage multiple projects in a fast-paced environment Attitude and the aptitude to learn quickly Solutions-oriented; always has solutions in mind when managing up Ability to travel up to 25% of the time Technical Skills Strong organizational; project management; communication and presentation skills Impeccable written and verbal communication skills Proficient in Word, Excel, PowerPoint Proven financial acumen and the ability to deliver on financial goals Project Management Professional (PMP) certification (preferred) Organizational and Leadership Skills 3-5 years of experience directly managing teams Ability to understand and translate client objectives into organizational, team, and individual goals Ability to manage and analyze individual and team performance Superior coaching and communication skills to lead direct reports and engage peers Strong relationship building skills What’s In It For You? Remote position with some onsite client visits Competitive salary Great benefits, including medical and dental insurance, paid time off, 401K company match, and tuition reimbursement Growth opportunities Training and support from global teams across the organization

Job Type:

Full-time Pay:

$75,000.00 – $100,000.00 per year

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Tuition reimbursement

Work Location:

Remote