Personal Lines Account Manager Position Available In Natchitoches, Louisiana
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Job Description
Personal Lines Account Manager 3.3 3.3 out of 5 stars Natchitoches, LA • Hybrid work Personal Lines Account Manager Detail-oriented and customer-focused position. This role is responsible for managing and servicing a book of personal lines insurance accounts, ensuring client satisfaction, retention, and growth. Strong communication skills, a deep understanding of personal insurance products, and a commitment to delivering exceptional service required.
Key Responsibilities:
Manage a portfolio of personal lines clients, including homeowners, auto, renters, umbrella, and other personal insurance policies. Provide day-to-day service to clients, including policy changes, coverage questions, billing inquiries, and claims support. Review renewals and proactively recommend coverage enhancements or changes to ensure clients are always well-protected. Quote and bind new business, endorsements, and renewals using carrier systems and comparative raters. Maintain accurate and up-to-date client records in our agency management system. Foster strong relationships with clients, carriers, and internal team members. Ensure compliance with agency procedures and insurance regulations. Assist with cross-selling and upselling opportunities to meet agency growth goals.
Qualifications:
High school diploma or equivalent (associate or bachelor’s degree preferred). Previous experience in an insurance agency, specifically in personal lines Active Property & Casualty Insurance License (or willingness to obtain within 90 days). Strong organizational and time management skills. Excellent verbal and written communication abilities. Proficiency in Microsoft Office and familiarity with agency management systems (e.g., AMS360) is preferred. Ability to work independently and as part of a team in a fast-paced environment.
Benefits:
Competitive salary and performance bonuses Comprehensive health, dental, and vision insurance Paid time off and holidays Support for professional development and licensing Friendly and supportive work environment #LI-LM1 #LI-Hybrid
