Landscape Maintenance Account Manager Position Available In Bristol, Massachusetts

Landscape Maintenance Account Manager 3.3 3.3 out of 5 stars 100 Revolutionary Dr, East Taunton, MA 02718 Greenscape is a full service, award winning development and management company. For over three decades our unwavering commitment to our clients and uncompromising attention to detail and safety has made us an industry leader. As we continue to grow, we currently have an excellent opportunity for a Landscape Maintenance Account Manager position in our Bellingham, MA branch. This is a great opportunity to further your career and join our winning team! Why are we different than the rest?

• State of the art equipment
• Training for personal and professional growth
• Career progression opportunities
• Competitive Pay
• Paid Vacation and Holidays
• Generous Benefits Package
• 6 Different Branch Locations

JOB DESCRIPTION

The Landscape Maintenance Account Manager serves as the primary contact for their assigned customers, providing direct and indirect supervision for assigned crews.

Key Functions:

• Serve as our clients’ primary contact to ensure customer satisfaction and outstanding quality of work.
• Conduct client meetings and site walk-throughs, upselling present opportunities for enhancements and ensure landscape maintenance operations meet quality and safety standards.
• Oversee a portfolio of maintenance accounts.
• Direct activities on the job site including, but not limited to coordinating workflow, hands on work, and operating a variety of equipment.
• Work closely with all field employees to train and grow them individually and as a team.
• Manage, maintain, and teach design intent of property.
• Oversee and direct 3-4 crews, for a total of approximately 12-15 team members.
• Schedule work.
• Execute Spring and Fall cleanups.
• Pruning.
• Recruit, develop and retain strong crew leaders/members with a heavy emphasis on seasonal staffing.
• Provide effective leadership to properly motivate employees and promote a strong company culture.
• Consistently deliver excellent customer service and conflict resolution.
• Ensure that accurate daily crew schedules are maintained.
• Approve time sheets, track employee attendance, and report hours worked in a timely manner.
• Meet short and long-term sales goals through out-of-contract enhancement opportunities.
• Manage and update sales pipeline and obtain proper approval prior to performing any out-of-contract work.
• Assist in training, managing, and motivating maintenance crew teams.
• Assist management with managing labor hours and quality work.
• Work to address and resolve client issues by evaluating concerns and developing solutions.
• Follow proper corporate procedures to ensure timely billing of completed jobs.

Requirements:

• 3-5 years of landscape maintenance account management experience and the ability to deliver on-point customer solutions.
• 3 years’ experience managing crews preferred.
• Familiarity with CRM program, maintenance estimating and pricing, along with an adaptable nature in an ever-changing environment, relationship building talent and a sales focus.
• Prior experience in the landscape industry and local market is preferred.
• Strong plant identification and turf knowledge,
• Experienced use in Microsoft Office and the ability to learn industry programs quickly.
• Valid driver’s license.
• Ability to work flexible hours during snow season.
• Highly motivated, self-driven individual who is detail oriented.
• Excellent verbal and written communication skills.
• Time management skills.
• Ability to prioritize and multitask.
• Clean and professional appearance.
• Punctual and dependable.

We offer competitive salaries and a comprehensive benefits program including medical, dental, life, disability, 401(k), PTO, and other benefits for eligible employees. We are a smoke-free and drug-free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment on the basis of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, pregnancy or conditions related to pregnancy, disability or any other federal, state or local protected class.

Job Type:

Full-time Pay:

From $65,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance

Schedule:

8 hour shift Monday to

Friday Work Location:

In person