Amazon Key Account Manager Position Available In Middlesex, Massachusetts

Amazon Key Account Manager Procter & Gamble – 4.1

Newton, MA Job Details Full-time Estimated:

$85.3K – $118K a year 1 day ago Qualifications Mid-level E-commerce Affiliate marketing

Full Job Description About Us:

First Aid Beauty (FAB) is a leading skincare brand dedicated to providing effective, feel-good solutions for even the most sensitive skin. Our mission is to rescue your skin with products that deliver immediate relief and long-term results. We pride ourselves on creating high-quality, innovative skincare products that are accessible to everyone, and we are committed to fostering an inclusive and collaborative work environment.

Position Overview:

We are looking for a highly skilled Amazon Key Account Manager to join our eCommerce team. This role will focus on handling and optimizing our Amazon presence in both the US and UK markets, driving sales, and enhancing customer experience on the platform. The Amazon Key Account Manager will report directly to the Director of DTC & Amazon and work closely with the eCommerce and sales accounts teams. The ideal candidate will possess extensive experience in Amazon operations and a deep understanding of eCommerce standard processes, with a shown ability to implement strategies that drive growth.

Key Responsibilities:

Amazon Operations Management:

Lead daily operations on Amazon for both the US and UK markets, including product listings, inventory management, and order fulfillment to ensure optimal performance. Collaborate with cross-functional teams and lead agency of record to implement standard methodologies in product assortment and merchandising strategies.

Sales Strategy Development:

Assist in developing and driving sales strategies for Amazon, focusing on revenue growth and market share expansion in both regions. Conduct regular analysis of sales performance, identifying trends and opportunities for improvement.

Performance Monitoring:

Track key performance indicators (critical metrics) related to Amazon sales, customer engagement, and operational efficiency. Prepare and present performance reports to senior leadership, offering actionable insights and recommendations.

Promotional Campaign Management:

Develop and implement promotional campaigns and pricing strategies to drive traffic and conversion rates on Amazon. Coordinate with marketing teams to align promotional efforts across digital channels.

Compliance and Reputation Management:

Ensure compliance with Amazon’s policies and standard processes to maintain a positive brand reputation. Monitor customer feedback and reviews on Amazon, implementing strategies to improve customer satisfaction and loyalty.

Market Research and Competitive Analysis:

Stay informed about industry trends, competitor activities, and changes in Amazon policies to ensure competitiveness. Apply market insights to advise product development and marketing strategies.

Cross-Functional Collaboration:

Work with teams across the organization to optimize digital marketing efforts, including media, SEO, social media, affiliate marketing, and Amazon merchandising.