Senior Enterprise Account Manager (MedInsight) Position Available In Cumberland, Maine

Senior Enterprise Account Manager (MedInsight) at Milliman, Inc. in

Portland, Maine, United States Job Description Description Company Overview:

Leading with our core values of Quality, Integrity, and Opportunity, MedInsight is one of the healthcare industry’s most trusted solutions for healthcare intelligence.

Our company purpose is to empower easy, data-driven decision-making on important healthcare questions. Through our products, education, and services, MedInsight is making an impact on healthcare by helping to drive better outcomes for patients while reducing waste. Over 300 leading healthcare organizations have come to rely on MedInsight analytic solutions for healthcare cost and care management. MedInsight has been ranked #1 for Payer Quality Analytics by clients for the last three years in the Best in KLAS report.
MedInsight is a subsidiary of Milliman; a global, employee-owned consultancy providing actuarial consulting, retirement funding and healthcare financing, enterprise risk management and regulatory compliance, data analytics and business transformation as well as a range of other consulting and technology solutions.

Position Summary:

We are seeking a high-performing and client-focused Senior Enterprise Account Manager to join our growing team. This individual will be responsible for managing and growing strategic client relationships with large healthcare organizations, with a specific focus on health plans and other payer entities. The ideal candidate will bring deep industry experience, a strong understanding of healthcare analytics, and a consultative approach to client engagement.
This role is essential to driving client retention, satisfaction, and revenue growth. You’ll act as a trusted advisor and strategic partner to key stakeholders within each account, ensuring that MedInsight’s solutions are delivering maximum value to support their business goals.

Key Responsibilities:

Client Relationship Management
Serve as the primary point of contact for a portfolio of strategic enterprise level clients, developing a deep understanding of their strategic objectives, operational context, and analytics needs.
Establish and maintain executive-level relationships within payer organizations, fostering long-term partnerships built on trust and mutual value.
Lead regular client meetings, QBRs, and planning sessions to ensure alignment, value realization, and satisfaction.
Strategic Account Growth
Identify and pursue opportunities for account expansion, including upsell, cross-sell, and renewals.
Collaborate with Sales and Product teams to craft tailored proposals and solution strategies based on evolving client needs.
Maintain a deep understanding of MedInsight’s product offerings to communicate value effectively and identify the right-fit solutions for each client.
Client Advocacy & Cross-Functional Collaboration
Serve as the voice of the client internally, working closely with Product, Implementation, Engineering, and Support teams to ensure smooth onboarding, delivery, and issue resolution.
Provide actionable feedback from clients to guide product enhancements and innovation.
Help define and refine best practices and account management processes across the Client Services team.
Data & Analytics Expertise
Provide guidance to clients on how to best leverage MedInsight’s healthcare analytics tools and services incorporating industry expertise to support executive strategies.
Interpret client executive analytic needs and help translate them into solutions using MedInsight’s capabilities.

Qualifications:

7+ years of experience in enterprise account management, customer success, or strategic… For full info follow application link. Milliman is an equal opportunity employer Our company, with the full support of our Chief Executive Officer, is fully committed to the maximum utilization of all human resources and the goals of Equal Employment Opportunity and Affirmative Action. We recruit, hire, train, and promote, and consider qualified applicants for employment, in all job titles without regard to age, ancestry, citizenship status, color, creed, familial status, genetic information, marital status, national origin, political ideology, race, religion, sex, sexual orientation, gender identity, status as an individual with a disability, or veteran status, including qualified disabled veterans, Armed Forces service medal veterans, recently separated veterans, and active duty wartime or campaign badge veterans; and shall not discriminate against any individual, or any other characteristic protected by law. Reasonable Accommodation Notice Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.