Textbook Rental Manager Position Available In Cape Girardeau, Missouri

Textbook Rental Manager
Southeast Missouri State University Cape Girardeau, MO Full-time Customer Service / Call Center
Posted on May 23, 2025
Textbook Rental Manager
Southeast Missouri State University

Salary:

Depends on Qualifications

Job Type:

Full-Time

Job Number:

202500072

Location:

Cape Girardeau, MO

Department:

Textbook Rental

Closing:

Position Summary

TEXTBOOK RENTAL MANAGER

Full-Time

General Description:

This management role is responsible for the overall operation and management of the University’s Textbook Rental program. Management of the textbook rental program includes working with faculty and the Southeast Bookstore to manage the ordering, stocking, distribution, and collection of academic course materials. In addition to management of the University’s textbook rental program, the manager also oversees the Redhawk Food Pantry.

Supervision:

The Textbook Rental Manager reports to the interim Director of Student Services. The Textbook Rental Manager works closely with multiple academic departments and the Southeast Bookstore. The manager provides leadership to these areas in the academic course materials selection process.
Additionally, the Manager supervises a full-time Textbook Associate and multiple seasonal staff members during the beginning and end of each semester. The Textbook Rental staff have a direct interface with all academic areas of campus, and the work of this department has a direct impact on the educational and financial experience of most Southeast students.

Primary Responsibilities:

Supervise full-time and part-time temporary staff to assist with the stocking, inventory, and distribution of academic course materials.
Coordinate with the Southeast Bookstore the academic course material selection process for each academic department.
Conduct annual inventory of all textbooks and other academic course materials.
Respond to requests from faculty for waivers of the two-year textbook adoption policy as noted in the Faculty Senate Handbook.
Develop annual Textbook Rental budget, including revenue and expense projections.
Manage purchases and sales of textbooks, including processing payments and following up on orders.
Respond to complaints by students about textbooks or textbook returns.
Manage and respond to appeals concerning textbook charges.
As required, serve on University or division committees and workgroups.
Provide leadership for textbook distribution or collection during times when the University is closed or is on limited operation because of severe weather.
Coordinate with regional campuses for textbook collection and distribution.
Required Qualifications
Bachelor’s degree.
Demonstrated experience with retail operations, including, but not limited to, inventory management and procurement processes. Experience with college/university textbook or bookstore operations is a plus.
Demonstrated experience with developing and managing budgets.
Good written, verbal, and interpersonal communication skills
Good organization, time management, and problem-solving skills
Ability to work independently with minimal supervision.
Demonstrated proficiency with Microsoft Office.
Demonstrated experience and understanding of customer service.
Ability to work in a collaborative environment with both internal and external University constituents
Ability to lift up to 50 pounds with or without accommodations.
Ability to work alternate work schedules, including nights and weekends, as required during peak periods.
Required Information & Deadline

Application Deadline:

To ensure full consideration, application materials must be received by May 9, 2025. The position is available immediately and will remain open until filled.

To Apply:

Submit the following items by clicking on the APPLY button at the top of the job announcement. Applications submitted without a cover letter/letter of interest and resume will be rejected.
Letter of interest addressing all required position qualifications
Current resume
Names and contact information of three professional references may be asked for at a later date, if not provided
Additional Information
About Southeast Missouri State University (SEMO): Founded in 1873 and accredited by the Higher Learning Commission, Southeast Missouri State University provides student-centered education and experiential learning with a foundation of liberal arts and sciences, embracing a tradition of access, exceptional teaching, and commitment to student success that significantly contributes to the development of the region and beyond. SEMO values access to high-quality, affordable education with a broadly representative student body, faculty, and staff that respects and celebrates a diverse learning community in a global society.
SEMO Fact Book
SEMO Strategic Action Plan
To apply, please visit schooljobs//semoedu/jobs/4915907/textbook-rental-manager
Southeast Missouri State University is committed to providing equal employment opportunity and to the principles of affirmative action. In accordance with this commitment, and in compliance with the requirements of applicable laws, it is the policy of the University to provide equal opportunity for all applicants and employees in its employment practices, without regard to race, color, ethnicity, religion, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, or protected veteran status. The University believes that a diverse University community advances the academic purposes of the University and enhances the working and learning environment.
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