Account Manager Position Available In Forsyth, North Carolina

Account Manager

XPO – 3.1

Kernersville, NC Job Details 1 day ago Benefits Paid holidays Disability insurance Health insurance Paid time off 401(k) matching Benefits from day one Qualifications Microsoft Powerpoint Sales Military Salesforce Logistics Mid-level Microsoft Office Analysis skills Driver’s License Bachelor’s degree B2B sales 1 year Communication skills Time management Full Job Description What you’ll need to succeed as a Account Manager at XPO Minimum qualifications: Bachelor’s degree or equivalent related work or military experience 1 year of related work experience Transportation, Logistics, or LTL experience Experience with Microsoft Office (PowerPoint) Experience working with enterprise Customer Relationship Management (CRM) tools Strong verbal and written communication skills Available and flexible to work evenings and some weekends as needed Preferred qualifications: 2 years of direct business-to-business selling experience supporting both local and national sales efforts 2 years of experience in transportation or in Less Than Truckload (LTL) Knowledge of OneCRM and Salesforce Superior customer relationship management and presentation skills Demonstrated problem-solving techniques, strong planning, time management, analytical skills, and the ability to be productive in a variety of work environments Valid driver’s license and satisfactory driving record About the Account Manager job Pay, benefits and more: Competitive compensation package Full health insurance benefits available on day one Life and disability insurance Earn up to 15 days of PTO over your first year 9 paid company holidays 401(k) option with company match Education assistance Opportunity to participate in a company incentive plan What you’ll do on a typical day: Perform account management tasks with existing and dormant customers in multiple territories. This includes calling, virtual meetings, and emails. Grow share of wallet within existing customer base, gain share of wallet from dormant customers, and grow overall market share within your assigned territories Develop relationships vertically and horizontally within customer organizations Receive and track customer issues and complaints; resolve issues and communicate results and findings where appropriate Research, follow up, and answer questions; resolve issues that come from any of the external or internal cross-functional teams Prepare plans and escalate issues in a timely manner to both executive leadership and customers when encountering roadblocks Contribute to quarterly business reviews and presentations About XPO XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.