Account Manager – Flatbed & Heavy Haul Position Available In Forsyth, North Carolina

Account Manager – Flatbed & Heavy Haul BEST Logistics Group – 2.7 Kernersville, NC Job Details Full-time $75,000 – $80,000 a year 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Overdimensional freight Heavy haul Mid-level High school diploma or GED Transportation management systems Organizational skills Flatbed 2 years Communication skills Full Job Description BEST Logistics Group is seeking an Account Manager to join our exciting, GROWING Mission Critical Operations team in Kernersville, NC! Our Account Managers provide top-notch leadership to a team of drivers in a fast- paced environment while acting as a trusted, central point of contact for moving standard and oversized freight throughout the US. You will act as a key link between the business, our drivers, and our customers, playing an important part in day-to-day fleet operations. In this critical role, you will be accountable for fielding calls and inquiries from drivers and working one-on-one to solve problems with creative solutions that exceed customer expectations and our company objectives. This will be a day shift position (in office hours are 8am to 5pm, Mon-Fri), with night/weekend availability required as needed. This is a niche part of the industry where you’ll be managing Regional Flatbed, Heavy Haul, and Hot Shot drivers and liaising with a variety of different customers and carriers. Position Overview Make safety-conscious decisions while ensuring compliance with all policies and procedures Balance the needs of our customers, our drivers, and the business resulting in a high degree of efficiency and effectiveness Provide ongoing direction and leadership to drivers and internal associates to ensure excellent customer service, key factor achievement and associate development Collaborate with others in the organization to identify and implement solutions to improve retention Manage driver payroll, and ensure drivers have quality work/life balance; the Account Manager makes all the difference in the day-to-day work experience for our drivers! Maintain continuous communication with customers to ensure a high-quality freight movement process Schedule pickup and delivery while strategically dispatching drivers and optimizing routes while factoring in key factors such as distance, traffic, delivery schedules, etc. Ensure accurate, detailed completion of documentation for all loads, including BOL’s, receipts, and other relevant paperwork Other duties as assigned by Director of Fleet Operations Working for BEST Logistics Group, you will enjoy a strong work/life balance that includes PTO and holidays along with comprehensive health insurance. You will have access to medical, dental, and vision insurance and enjoy our company-paid life insurance, a generous 401(k) plan, and an unbeatable company culture that supports your growth! Ideal Candidates Will Have at least two (2) years of experience with heavy haul / over dimensional freight. Knowledge of McLeod TMS software highly preferrable Be known for their ability to empower and mentor drivers, to be proactive and results driven, to creatively problem solve, and thrive in a dynamic, ever-changing environment Understanding of state permit guidelines and escort requirements Knowledge of different equipment types used for flatbed & heavy haul trucking Brokerage experience a PLUS Strong communication and organizational skills. Keen understanding of FMCSA and DOT Regulations