Account Manager Position Available In Guilford, North Carolina
Tallo's Job Summary: The Account Manager role at Infinity Global in High Point, NC involves overseeing operational aspects, supply chain processes, and acting as the main point of contact for corporate clients. Responsibilities include managing support teams, developing relationships, achieving goals, and providing exceptional customer service. Qualifications include 3 years of experience, a Bachelor's degree, and proficiency in Microsoft Office. The salary ranges from $54.7K to $69.2K annually, with benefits such as health insurance, 401(k) matching, and parental leave included.
Job Description
Account Manager Infinity Global – 3.1
High Point, NC Job Details Full-time Estimated:
$54.7K – $69.2K a year 1 day ago Benefits Health savings account Health insurance Dental insurance 401(k) Paid time off Parental leave Vision insurance 401(k) matching Life insurance Referral program Qualifications Microsoft Powerpoint Microsoft Excel Collaboration Mid-level Microsoft Office 3 years Bachelor’s degree Problem solving Organizational skills Adaptability Leadership 2 years Communication skills Time management Full Job Description
POSITION SUMMARY
The Account Manager is responsible for managing the support team, overseeing all operational aspects and supply chain/distribution processes and serves as the primary point of contact for the corporate client for a group of assigned accounts. The Account Manager leads by example and directs the account team to provide exceptional customer service, achieve goals, reduce operational costs, and increase efficiency.
KEY RESPONSIBILITIES
- Oversee day-to-day operations while acting as a daily point of contact for the corporate client for assigned programs
- Manage the account support team for an assigned group of accounts
- Develop working relationships in all directions
- Work to achieve client and company goals simultaneously
- Function as a liaison between corporate client and internal partners
- Hire, train, motivate and coach employees, assessing employee performance and providing feedback and training opportunities
- Monitor team and client program performances supporting timely analytics, actions, and presentation of results and recommendations to internal and/or external partners
- Manage timely and accurate client program set up and ongoing maintenance
- Manage one-off client sourcing requests
- Identify and strengthen areas of opportunity within operational processes or system limitations
- Conduct regular meetings with client, account team, and shared services
- Manage and approve expenses
- Partners with Finance to resolve billing issues
KEY ACCOUNTABILITIES
- Demonstrate ability to complete all tasks with a high degree of accuracy, diligence, and follow-up
- Ensure professional, accurate, and timely communication to complete tasks and resolve issues
- Analyze and problem-solve effectively and efficiently
- Work calmly and effectively in a challenging environment
- Ability to quickly learn various software programs
- Delegate and set deadlines effectively
- Maintains a high level of confidentiality
MINIMUM QUALIFICATIONS
- Bachelor’s degree and/ or 2+ years of experience in a related role
- Proven experience as a team leader in customer service and/or supply chain preferred
- Proficient in MS Office applications, including PowerPoint, Excel, and Word
- Excellent verbal and written communication skills, including presentation skills
- Excellent organization and time management skills with ability to multitask/prioritize based on urgency
- Decision making skills
- Knowledge of performance metrics
- Review information and make informed decisions quickly and effectively
- Ability to travel 1 to 4 times per year
Job Type:
Full-time Benefits:
401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Parental leave Referral program Vision insurance
Work Location:
In person
