Account Manager – High Point Position Available In Guilford, North Carolina

Account Manager – High Point City Wide Facility Solutions – 3.4 High Point, NC Job Details Full-time $75,000 – $90,000 a year 1 day ago Benefits AD&D insurance Disability insurance Health insurance Dental insurance Paid time off Cell phone reimbursement Vision insurance 401(k) matching Life insurance Qualifications CRM software Management Facilities management Mid-level Microsoft Office 3 years High school diploma or GED Driver’s License Team management Account management Communication skills Full Job Description City Wide Facility Solutions is seeking a highly motivated Facility Solutions Manager to join our team in High Point! As the leading management company in the building maintenance industry, we strive to provide comprehensive facility solutions to our clients. In this role, you will act as the primary point of contact for our commercial clients in the High Point area, managing their facility maintenance needs and ensuring high levels of customer satisfaction. Your responsibilities will include oversight of all aspects of service delivery, Upselling of services, fostering strong relationships with clients, and leading a team of Night Managers and service providers.

Burlington Mebane Randleman Thomasville Gibsonville Summerfield Oak Ridge Stokesdale Reidsville Madison Eden Walkertown Liberty Alamance High Point Kernersville Archdale Trinity Browns Summit Jamestown Elon Whitsett Graham McLeansville Key Responsibilities:

Manage client relationships to ensure satisfaction and retention, providing exceptional customer service at all times. Conduct regular inspections and assessments of client facilities to ensure quality service delivery. Coordinate training and development for Night Managers to meet service expectations and improve client experiences. Identify opportunities for service expansion and upselling additional facility solutions. Collaborate closely with contractors and service teams to maintain standards and fulfill client agreements. Track performance metrics and report progress to senior management. Join us at City Wide and be part of a dynamic team dedicated to creating positive impacts in our clients’ businesses and the communities we serve!

Requirements Qualifications:

3-5 years of experience in facility management, account management, or a related field. Proven track record of building strong client relationships. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Experience in managing a team is preferred. Proficient in Microsoft Office Suite and CRM software. Valid driver’s license and reliable transportation are required. Benefits Health Care Plan (Medical, Dental & Vision) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability 401k Plan with Company Match Vehicle Allowance Phone Allowance Commission Opportunities