OnPremise Customer Development Manager Position Available In Guilford, North Carolina

Requisition ID:

 222790

Posting Locations:

Greensboro Click here to view a Day in the Life of our Teammates! Our Secret Ingredient is our Teammates. We offer great rewards, competitive pay, career advancement and growth opportunities.
Full Time Teammates are also eligible for: Paid Training
Paid Time Off plus paid holidays
401(k) with Company matching on a dollar-for-dollar basis
Employee Stock Purchase Plan (ESPP)
Group Health Insurance

• Medical, Dental, Vision & Disability
  Basic and Supplemental Life Insurance Refresh and Grow your Career with Us!
  Job Overview The Customer Development Manager role will have a primary responsibility of delivering the business plan for the FLO/Wholesale/Compass group of customers within the Greensboro, NC area that they are accountable for. The Customer Development Manager
• FLO/Wholesale/Compass will support the Sr. Director of On Premise and play a critical role in the profitable growth of their assigned account base within their respective markets. This role will lead, initiate and prepare all contract negotiations in partnership with the Sr. Director of On Premise that will be presented and shared with customers. Customer Development Manager
• FLO/Wholesale/Compass
  Duties & Responsibilities Delivers the key metrics goals (Volume, DNGP, Revenue, and Other Initiatives) for assigned customer base by identifying and executing against both CCCI and customer priorities
  Develops and establishes trusting relationships with each customer that enables the CDM to influence their purchasing decisions; implement Look of Success (LOS); identifies the optimal mix of packages and brands for each outlet based on beverage categories and consumer account needs.

Performs timely business reviews with each customer to identify customer needs (gaps) and present solutions back to Management for review and approval. Identifies volume trends, brand, package voids, and the opportunity for new products as available
Maintains accountability for preparing and planning an effective and efficient process for time spent in the market with customers. Develops a plan that delivers an adequate balance of time in the market with customers and time spent conducting administrative duties
Collaborates with multiple cross-functional partners (Customer Care Center, Field Operations, Equipment Services, Retail Sales) to ensure optimal customer satisfaction and support
Prepares business reviews for customer presentation; creates and constructs contract documents to be shared with and signed by customers; assembles all data and populates information into all customer evaluations (EVA’s) in preparation for management approval
Maintains accountability for timely and successful completion of all assigned capabilities training courses throughout the year Knowledge, Skills, & Abilities Selling skills or experience with face to face interaction
Strong communication skills both electronically and verbally
Strong computer (Office, IOS) skills needed for use of technology and devices, proficient
Office-based platforms around PowerPoint, Excel, Word, Outlook needed
Strong planning, organization, and administration skills are a must
Must be strategically geared to help point their business in the right direction Minimum Qualifications High school diploma or GED
Knowledge acquired through 1 to up to 3 years of relevent work experience
Valid Driver’s License
Collaborating for Value Training Preferred Qualifications Bachelor’s degree College Degree Preferred (Business Management, or Administration) Work Environment Office Environment This position must sit in Greensboro, NC area. #LI-MP1
Equal Opportunity Employer

• All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law.