Patient Account Representative Position Available In Guilford, North Carolina
Tallo's Job Summary: This job listing has been recently added. Tallo will add a summary here for this job shortly.
Job Description
Patient Account Representative 3.7 3.7 out of 5 stars 2400 West Friendly Avenue, Greensboro, NC 27403
Overview:
The Patient Account Representative explains and comprehends a patient’s EOB (Explanation of Benefits). Working under general supervision, this role is responsible for collecting, and posting payments to a patient?s bill. This role anticipates and acts on the needs of customers to enhance the patient experience. The schedule for this position is Monday – Friday, 7:30am – 4:00pm.
Responsibilities:
Coordinates insurance verification, authorization and patient payment responsibility. Verifies accounts within two business days from evaluation or day prior to first treatment visit and secure pre-authorizations according to timely filing requirements. Documents verification, authorization and patient payment responsibility information on all accounts and completes accurate and timely documentation as required by each payor in the computer information system and in the patient chart. Identifies cases with less than adequate coverage. Assists with patient billing concerns and directs to financial counseling if unable to assist. Identifies coverage and payment options available and communicates information to patient. Analyzes account information notes, dates of service, chart information and takes appropriate actions according to payor requirements in order to ensure reimbursement. Initiates contact with payor, referral source, third party and follow up with identifying and resolving reimbursement issues. Performs other duties as assigned.
Qualifications:
EDUCATION
Required:
High School Diploma or equivalent
EXPERIENCE
Required:
3 years of experience.
