Service Account Manager Position Available In Wake, North Carolina

Service Account Manager ABB Inc. United States, North Carolina, Cary Jun 24, 2025 At ABB, we help industries outrun

• leaner and cleaner. Here, progress is an expectation
• for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world This Position reports to: Business Manager
• Commercial Our Service Account Managers develop, implement, and manage account strategies for local / strategic account(s) focused on share of wallet growth, profitability, and customer satisfaction.

Also, coordinates the sales activities and manages resolution of specific customer problems.

Your Responsibilities:

Understands the key drivers of the relevant customer’s business and their business environment and accordingly interprets the impact and opportunity for ABB.
Defines and proposes sales targets for the account and ensures those are achieved with a structured follow up process across divisions and countries.
Sells products/solutions/services to customers with the focus on volume, mix, and profitability targets representing the whole ABB group.
Creates added value for both the customer and ABB by ensuring a coordinated sales approach (e.g., frame agreements, AVL related actions,
Drives the application of standardized Marketing and Sales (M&S) processes and tools (Salesforce, account plans, AVLs etc.) for the account.
Leads the development and implementation of the account plan and SoW growth actions.
Monitors competitors’ activity with the account and ensures that appropriate response strategies are formulated and implemented

Your Background:

At least 3-5 years in a relevant sales position/account manager position.
Demonstrated knowledge and experience in the design and execution of commercial plans and strategies
Good understanding on the SEAM Core Portfolio, being sales in the electrical division. Primarily Arc Flash, Infrared, Preventative Maintenance and Renewables.
Proven track record in designing and deploying marketing strategies and/or leading and closing sales deals
Demonstrated ability for leading and building organizational capabilities, robust systems and processes and culture of high performance / excellence in marketing and sales
Entrepreneurial attitude, excellent communication skills and senior executive presence. Self-driven with networking, collaboration, and intercultural skills
Excellent leadership and people development skills, relevant and successful change management experience
Bachelor’s or master’s degree preferred in Engineering or Business Administration We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #RunsWhatRunstheWorld