Enterprise Account Manager Position Available In Rockingham, New Hampshire

Enterprise Account Manager GMO GlobalSign, Inc 2 International Dr Ste 150, Portsmouth, NH 03801 Job description

POSITION TITLE

ENTERPRISE

ACCOUNT MANAGER, CORE DEPARTMENT

SALES

CLASSIFICATION

EXEMPT

LAST UPDATED

04-2022 POSITION

REPORTS TO

DIRECTOR, NORTH

AMERICAN SALES POSITIONS SUPERVISED

NONE

LOCATION

PORTSMOUTH, NH

TRAVEL REQUIREMENTS

0% to 10%

ABOUT GMO GLOBALSIGN, INC.

As one of the world’s most deeply rooted certificate authorities, GlobalSign is the leading provider of trusted identity and security solutions enabling businesses, large enterprises, cloud-based service providers, and IoT innovators worldwide to conduct secure online communications, manage millions of verified digital identities and automate authentication and encryption. Its high-scale PKI and identity solutions support the billions of services, devices, people, and things comprising the IoT. A subsidiary of Japan-based GMO GlobalSign Holdings K.K and GMO Internet Group, GMO GlobalSign has offices in the Americas, Europe, and Asia. For more information, visit https://www.globalsign.com

POSITION PURPOSE

Looking for a self-motivated individual that will be responsible for positioning and selling GlobalSign products and services to the SMB Market. In this position, the Enterprise Account Manager, Core will be tasked with identifying potential Customers and Partners and expanding GlobalSign’s reach within an assigned territory. Successful candidates will be responsible for selling GlobalSign’s security products and services – including Managed SSL, Managed ePKI, and other GlobalSign offerings. Responsibilities will include developing and implementing individual territory strategies, expanding business relationships, territory/ pipeline management, opportunity identification, analyzing IT security requirements, selecting appropriate GlobalSign solutions, quotes / pricing, and other proposal development activities. To be considered for this position the Candidate needs to have a successful track record solution selling with an understanding of Internet and/or e-commerce technologies.

RESPONSIBILITIES

Sell and service accounts via phone and email, direct and through channel partners. Take incoming calls from prospects responding to sales inquiries; make out-bound calls to facilitate sales. Learn and maintain in-depth knowledge of GlobalSign’s solutions and technologies, competitive products and technologies, and industry trends. Follow up on leads and opportunities daily; contact and up sell existing customers on GlobalSign’s product suite. Maintain an accurate Territory pipeline using Salesforce.com. This includes data integrity and updating customer and Partner contacts as it relates to leads, opportunities and account information. Grow territory selling footprint by leveraging channel partners in sales process where able. Maintain an updated Territory plan that accurately reflects product and sales coverage. Develop business relationships with Partners. Identify and develop new accounts within assigned geographic territory. Document steps of sales process in Salesforce CRM (Customer Relationship Management) platform. Maintain quality contacts with key decision makers as designated to that opportunity in your pipeline. Employ company resources as needed to close sales. Prepare complete and accurate reports as requested. Prospect for new accounts through personal sales calls, networking, marketing research and email campaigns. Engage in technical sales discussions with potential clients via conference call or web demonstration; leveraging Sales Engineering resources where needed. Work to maintain a high level of customer satisfaction by assisting with customer requests, complaints, and escalations. Attend sales meetings and training sessions as required.

QUALIFICATIONS

Proven track record in hunting, developing and on-board enterprise customers to build/grow sales of solutions through direct sales. Ability to develop a thorough understanding of information security related products/services and/or the demonstrated ability to quickly learn/assimilate GlobalSign solutions. Ability to build strong relationships within assigned territory to insure continued growth. At least two (2) years of SMB “Enterprise” solutions sales experience in a high-tech environment. Highly trained in technology solution selling or like methodologies. History of consistently meeting and often exceeding sales goals Detail oriented with a strong commitment to accuracy and quality. Strong analytical, business process development and problem-solving skills Excellent communication, interpersonal and “self” motivation abilities. Strong presentation, both written and oral, as well as good analytical skills. Demonstrated ability to learn new technologies and understand the problems they solve for customers. Strong time management skills and the ability to prioritize and manage multiple activities The ability to effectively manage one’s own time and work independently to meet defined performance metrics and booking objectives. Highly competitive and demonstrated ability to work “well” with others in a fast paced, team based, sales environment. Proficiency with CRM applications (preferably Salesforce.com) and related sales tools (ZoomInfo, LinkedIn). Bachelor’s Degree or equivalent experience

PHYSICAL & MENTAL REQUIREMENTS

The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Physical Requirements Light work that includes moving objects up to 15 pounds. Remaining in a stationary position, often standing, or sitting for prolonged periods of time. Ability to sustain viewing a computer screen for extended periods of time. Repeating motions that may include the wrists, hands and/or fingers. Communicating with others in-person, over the phone, and virtually to exchange information. Mental Requirements The ability to concentrate on tasks for extended periods, avoiding distractions and maintaining productivity. Ability to organize and prioritize your own work schedule. Ability to understand and follow basic instructions and guidelines. Ability to make decisions which have moderate impact on immediate work unit. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please note that the responsibilities mentioned above are not exhaustive and may encompass additional tasks assigned to this position.

ONE GLOBALSIGN WAY

Our employees are expected to fully embrace our ‘One GlobalSign Way’ and demonstrate the following behaviors daily in their job roles. Behavior Description Ownership Be responsible and accountable for own job responsibilities, performance, conduct, learning, training, development, career progression and effective communication. Creativity Challenge how things are done, suggest more effective and efficient ways of working, actively seek to improve customer service and product offering to both external and internal customers. Integrity Behave ethically and morally by complying with Company rules, policies, processes, procedures, and governmental/governing body laws and regulations. Collaboration Understand and demonstrate effective team working skills by working successfully within and across teams. Diversity (and inclusion) Contribute to a dignified work environment by respecting and including others irrespective of age, culture, ethnicity, race, nationality, religion, belief, gender, gender reassignment, sexual orientation, disability, marriage/civil partnership, and pregnancy/maternity. Waku Waku Seek to be passionate and positive about GMO GlobalSign by aligning with the mission, vision, behaviors, and objectives. Equal Opportunity Employment GMO GlobalSign, Inc. is proud to be an Equal Employment Opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. If you need assistance or an accommodation due to a disability, you may contact us at hr-us@globalsign.com or you may call us at +1 (603) 570-7060 Applicants have rights under the following

Federal Employment Laws :

Family and Medical Leave Act (FMLA) , Equal Employment Opportunity (EEO) , and Employee Polygraph Protection Act (EPPA) . Background Checks Due to the trusted nature of our business, we are required to complete background checks which include a basic criminal record check, employment references and qualifications. GlobalSign Privacy Policy I understand that by continuing to apply for this vacancy, I am agreeing to the processing of my personal data, subject to GlobalSign’s Privacy Policy .