Professional – Project/Account Specialist Position Available In Hudson, New Jersey

Professional – Project/Account Specialist#25-61691
Secaucus, NJ
All On-site Job Description

Job Details:

Job Title:

Traffic Manager

Location:

100% Remote

Duration:

12 months

Type:

Part-Time, Contract (5-20 hours/ week)

Qualifications:

Must-Haves:

5+ years in Marketing/Communications, including 2+ years in account/project management (healthcare/agency preferred).
Experience with creative teams (in-house or agency) and client-facing roles.
Proficiency in Workfront (Client’s PM system); familiarity with job trafficking/resource management.
Strong organizational & communication skills (manages high project volume, detail-oriented).
Remote work adaptability (independent, proactive problem-solver).

Nice-to-Haves:

Experience with Workamajig, DAM systems, or Agile methodologies.
Knowledge of healthcare/lab services industry.

Day-to-Day Work:

Project Management:

End-to-end oversight (kickoffs, timelines, client updates).
Assign projects to creatives, manage freelancers, and track deadlines in Workfront.

Account Management:

Serve as primary client liaison for internal stakeholders (Marketing, Health Systems teams).
Present concepts, manage feedback, and ensure brand alignment.

Team Collaboration:

Weekly check-ins (see above).
Occasional client meetings or brainstorming sessions.

Industry:

Open for any Industry experience

Tools/Software/Technologies:

Primary:

Workfront, Outlook, Excel, SharePoint.

Secondary:

Workamajig, DAM systems, Agile tools.

Description/Comment:

Purpose:

This role is responsible for directing workflow with CLIENT’s in-house agency (Greenhouse), including coordinating and tracking the status of multiple creative projects in development to help business owners execute Marketing programs effectively and efficiently. This individual will help organize and track projects and deliverables for internal clients, manage resources, files, schedules, and deadlines. This role will also be familiar with the CLIENT visual and brand voice. The Project/Account Marketing Specialist (PM/AM) serves as initial point of contact for Greenhouse projects and advises clients on creative services options and capabilities. The PM/AM understands Greenhouse clients’ products, audiences, and business objectives and ensures these considerations are applied to each project. He/she collaborates with designers and writers to ensure each project delivers on our promise to the client.

• The Project Manager (PM) portion of the role ensures on-time, on-budget and on-brand delivery of Greenhouse creative projects. The PM exhibits outstanding project management and client communication skills. The PM is expected to provide beginning to end project management and successful delivery.
• The Account Manager (AM) portion of the role manages Greenhouse clients and client relationships.

For select Tier 1 assignments, the AM will also be expected to participate in brainstorming sessions.

Responsibilities:

Oversee the progression of creative projects, from project request through creative development, appropriately balancing client desires, business needs, marketing standards and brand identity. Project Management

• Ensure that project requests are clear and complete and contain all required information, including files and creative or production briefs
• Assign schedule templates to projects (build, update, and adjust as needed)
• Assign projects to creative team, including recommendations for freelance resources
• Schedule and run project kick off calls
• Build and negotiate project timelines and ensure that all deadlines are met
• Monitor, update, and communicate project status to clients on a regular basis
• Maintain project files in project management system and ensure the creative team has access
• Prepare project estimates and send for approval
• Send monthly project close emails Account Management
• Work closely with fellow Brand & Marketing Enablement team members as needed on crossover projects and tasks (CRP, production, systems, etc)
• Serve as a “power user” for project management system (Workamajig/Workfront) and digital asset management system (DAM)
• Develop and maintain strong client relationships (PM/AM is a “trusted advisor/partner” to clients, serving as the client voice within Greenhouse)
• Maintain the “big picture” for projects, ensuring the creative team understands client requirements and perspective and that the final output aligns with the creative brief
• Facilitate client communication and interaction with the creative team as appropriate
• Collaborate on creative development with client and creative team
• Present concepts to clients, obtain feedback, and translate that feedback for the creative team
• Review client change requests and respond with schedule and/or cost impacts, along with proposed alternatives
• Set and manage client expectations (eg, when and what they will see next as part of the creative process, budget requirements, solution response expectations, project close and debrief)
• Lead regular client status meetings to discuss progress, challenges, budget, etc
• Review projects for quality, consistency, accuracy, and advancement of the visual and verbal brand in design reviews
• Educate clients on opportunities for cost savings, as applicable
• Contribute to continuous improvement workstream to develop departmental standard operating procedures, workflows and enhanced infrastructure; best practices
• Proactively identify solutions for current and potential future challenges
• Effectively communicate the Greenhouse creative process

Qualifications:

Education

• BA/BS in Marketing, Communications, or a related field Experience/Skill Set
• Five (5) years of professional-level experience in Marketing, Communications, or other related business disciplines, at least two (2) of which were in an account or project management role (healthcare/advertising agency industry preferred)
• Experience with job trafficking and resource management required
• Successful track record of client service in a Marketing or creative environment
• Strong understanding of the creative process
• Excellent creative project management skills
• Excellent time management skills with an ability to effectively prioritize
• Highly organized and able to multitask effectively
• Ability to manage a high project volume with an emphasis on detail and quality
• Operates effectively in a fast-paced, deadline-driven environment
• Resourceful and solution-oriented
• Comfortable making day-to-day project-related decisions
• Excellent written, verbal, communication and presentation skills; responsive
• Team player with strong relationship-building skills
• Proven client relationship management skills (ability to gain client trust and effectively manage client expectations)
• Versatile, easily works with many different personality types
• Ability to create and maintain a positive work environment
• Adaptable to change
• Assertive, but diplomatic; can influence without authority to reinforce best practices
• Process oriented, yet flexible
• Pragmatic with creative business strategies, always keeping an eye on the objectives of the assignment
• Proactive with idea generation for process improvement
• Excellent computer skills – Microsoft Office suite required, knowledge of other graphics programs and/or digital asset and project management systems a plus (Workamajig and/or Workfront strongly preferred)
• Agile experience a bonus CLIENT Specialist competencies: tech savvy, storytelling and effective communication, customer focus

EEO:

“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.” While Mindlance is an equal opportunity employer our clients require that we conduct background checks on all hires who receive a contingent offer of employment. It is understood that any offer extended by Mindlance is contingent on meeting the requirements set forth by the client which may include but are not necessarily limited to: criminal history (including sexual crimes), verification of social security number, employment verification, motor vehicle records (sales staff or any staff receiving car allowance), verification of education, professional licensure where applicable, and debarment authorities. This process is conducted to verify the accuracy of the information provided by the candidate. A guilty misdemeanor or felony conviction on an applicant’s record does not in any way render the applicant ineligible for hire however all convictions will be escalated to the compliance team. Offer of Employment Process When making any offer of employment to a successful candidate, Mindlance staff is responsible to the hiring party to inform the candidate of the client’s intent to extend a contingent offer of employment. Upon the successful completion of the background check and drug screen, the submission of all Mindlance paperwork along with any client specific documents the associate will be cleared for their assignment. Once the start instructions are received, which is typically the Friday prior to the candidate’s start date the associate will receive starting instructions from the account management team. Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.