Account Manager Position Available In Bronx, New York

un ⚐ ⚑ ⚑ Account Manager (Bronx) A and H Security ‹ image 1 of 1 › 611 Jackson Ave  compensation: 62k to 68k employment type: experience level: mid level job title: Account Manager Manage schedules and shift assignments to ensure all sites have adequate coverage.

• Collaborate with recruiting and HR teams to fulfill staffing requirements across assigned sites.
• Identify opportunities to upsell or cross-sell additional security services to existing clients.
• Develop account growth strategies aimed at meeting or exceeding revenue targets.
• Monitor overall service quality and ensure client expectations are consistently met or exceeded.
• Must keep overtime for assigned locations under control and within company approved threshold
• Must complete weekly hours reconciliation and verification for all assigned locations before billing and payroll generation
• Address and resolve service-related issues, including employee call-outs and coverage gaps at posts.
• Manage client contracts and agreements, including renewals, updates, and necessary modifications.
• Ensure full contract compliance and that all deliverables are completed on time and within budget.
• Maintain appropriate staffing levels at all sites under management, ensuring consistent coverage and quality.
• Provide consulting and advisory services to clients, including risk assessments and tailored security recommendations.
• Stay informed on industry trends and best practices to offer up-to-date, strategic guidance to clients.
• Offer training and support to clients in the proper use and understanding of security systems and services.
• Prepare and deliver regular reports covering account performance, revenue forecasting, and client satisfaction metrics.
• Conduct site visits to evaluate service quality, staff performance, and client satisfaction.
• Must have knowledge of WinTeam
• Must have a minimum of 3-5 years of relevant experience in account or operations management within the security industry.
• Other Duties as Assigned Principals only.

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post id:

7857321946 updated: ♥ [ ]