Gas Account Support Rep ll Position Available In Monroe, New York

Posting End Date:

June 26, 2025

Employee Type:

Regular-Full time

Union/Non:

This is a non-union position We are looking to add a motivated and reliable Gas Account Support Rep II to our team. Are you organized, personable, and motivated by autonomous, fast-paced work? We know that family is important and that’s why we offer a competitive benefit, a savings plan, and generous time off. When required, we also provide training. If this sounds like you, we have an exciting opportunity available!

What You Will Do:

Negotiates and administers all single family residential related contracts. This includes interactions with single home-owners, developers and builders. Negotiates and contracts gas service with residential builders and home owners. Assesses charges to customers and negotiates what will be implemented. Coordinates between various Questar Gas departments to respond to customer requests throughout the installation and meter set process. Plans gas service and negotiates with residential multi-family homeowners. Interprets plats and blueprints. Attends and conducts applicable pre-construction and information meetings with residential customers including influential decision makers.

Who You Are:

At least two years experience as Gas Account Support Representative (Questar) or equivalent experience; Knowledge of basic computer skills; Knowledge of basic math; Knowledge of cost benefit analysis; Knowledge of energy cost comparisons for residential customers; Knowledge of Service Line and Main Extension System; Knowledge of Company tariffs and policies relating to new contracting installations; Knowledge of basic Right-of-Way procedures (obtaining Right-of-Way, permits from the BLM, State Highway, Forest Service etc.); Knowledge of internal bidding and bid processing techniques and procedures; Knowledge of mapping, gas line location, and permitting processes; Knowledge of gas appliance efficiencies, installations and codes; Skill in relating interpersonally; Ability to negotiate with multi-family and commercial developers, architects, engineers, city, county, state and federal agencies; Ability to see objects at close range; Ability to interact interpersonally with others, communicate clear instructions, and evaluate results; Ability to communicate effectively with internal and external customers orally and in writing; Requires prolonged use of a keyboard in the operation of a computer; May require overtime for project completion.

Education:

High school Diploma or GED Physical Requirements (Include but are not limited to): Grasping, kneeling, light – moderate lifting (objects up to 20 pounds), reaching above shoulder, repetitive motion, typing, sitting, standing, visual requirement (able to see screens, detect color coding, read fine print), hearing requirement and the ability to sit at a computer for long periods of time. Mental Requirements (Both field & office) include but are not limited to: Ability to: understand, remember and apply oral and/or written instructions or other information, understand complex problems and collaborate/explore alternative solutions, organize thoughts and ideas into understandable terminology, organize and prioritize work schedule on a short-term basis, make decisions which have moderate impact on the immediate work unit and monitor impact outside this area, understand and follow basic instructions and guidelines, complete routine forms, compose letters, outlines, memoranda and basic reports and communicate with individuals via telephone. At Enbridge, we are dedicated to our core value of Inclusion. We are proud to be an Equal Opportunity Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, disability, or any other reason protected by federal, state, or local law. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting careers@enbridge.com.

Information For Applicants:

Applications can be submitted via our online recruiting system only. We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted. Final candidates for this position may be required to undergo a security screening, including a criminal records check. To learn more about us, visit www.enbridge.com Current Enbridge Contractor If you are a current Enbridge contractor and looking to apply to a posted position, please click on the link below. Find Jobs Life Takes Energy When the energy you invest in life meets the energy we fuel it with, beautiful things happen. That’s because our energy fuels yours in hundreds of meaningful ways – and in ways you might never have imagined. We don’t cook your holiday dinners. Or drive the kids to skating practice. But we do help provide the energy that makes all these things possible. Enbridge brings you more than just energy. The products we deliver are part of everyone’s quality of life. Ours is the energy that makes a house a home. The energy that moves our economy. The energy that makes life more convenient and more connected. We understand that your life takes energy. And we are proud to bring it to you.

Learn more:

https://www.enbridge.com/about-us