Enterprise Account Manager Position Available In New York, New York

CUSTOMER CARE

BOSTON, NEW YORK CITY

FULLY REMOTE

Enterprise Account Manager
Our ideal candidate will be located on the East Coast, other locations may be considered with relevant DevSecOps AM experience.
GitGuardian is a global post-Series B cybersecurity scale-up.
Among our early investors who saw our market value proposition, are the co-founder of GitHub, Scott Chacon, along with Solomon Hykes, Docker’s co-founder. American and European top-tier VC firms have also invested in GitGuardian.
GitGuardian leads the way in Non-Human Identity security, offering end-to-end solutions from secrets detection in code, productivity tools and environments to strong remediation, observability and proactive prevention of leaks. Our solutions are already used by more than 600K developers worldwide!

About your team and mission:

Our typical customers are companies with hundreds to thousands of developers that are leveraging hundreds of services like SaaS applications, cloud infrastructures, or internal microservices and are mature on DevOps and cloud adoption.
Our products are used by different teams: Software Development and Ops teams, Application Security, Threat Response and the buying decision comes from CISOs / CTOs / Directors of Security.
We are seeking a proactive, driven, and methodical Account Manager to play a key role in our client journey. You will work with mostly Enterprise clients, from diverse industries, and across global markets though mostly in North America, some in Europe. You will collaborate closely with teams in France and the USA, including Account Executives, Customer Success Managers, Sales Engineers, Product Managers, and others.
Your mission will be to:

• Field all expansion opportunities and renewal processes for your portfolio, working closely with your partners on the CSM team to understand potential new value areas.
• Present and sell our products and services to your accounts, including facilitating demos and running presentations with C-level executives.
• Leverage our marketing efforts to create a compelling value proposition with insights into how your respective accounts can maximize their relationship with GitGuardian.
• Collaborate with adjoining teams to strategize on your sales approach.
• Update and maintain client activity details in our CRM for accurate forecasting and leadership’s visibility.
• Maintain a deep understanding of our competitive landscape and your customer’s needs.
• Travel to (key) client accounts and some external events as appropriate (we anticipate approximately 35-50% travel)
• Deliver accurate and timely sales forecasts and management reporting using Hubspot, Tableau as well as Gong, Apollo.

io.
Your success is tied to our customers’ success. We don’t see Account Managers as people who show up just before the contract ends. By nurturing your customers, you’ll help them achieve their desired outcomes and by being present through the client’s GitGuardian journey, renewals / upsells / cross-sells will naturally follow. You see each interaction with your customers as an opportunity to help them, gain their trust and understand their needs.

About You:

Here’s what we consider essential for success in this role:

• Technical understanding: experience having sold software to Cybersecurity, Dev or DevOps teams.
• A minimum of 4 years experience with very complex sales cycles: at least 3-6 months duration, multiple stakeholders and multithreading needed.
• Demonstrated communication and presentation skills
• Organizational and project management skills: ability to organize yourself to anticipate renewals, to work with internal partners (channel sales, CSM, AEs, …)
• Analytical skills: you have shown capacity to study the features usage of your customers and make recommendations for improvements.

The interview process
1. Video call with a Talent Acquisition team member
To discover your professional projects and evaluate if there could be a mutual match.
2.

Team interview:

Meet the team and/or your future manager
To know more about yourself and your achievements, and present to you the team.
3. Business case
To work at home and to present to the team.

Objective:

to evaluate your skills for the position and project yourself into the role.
4. Final interview with the CEO
Eric will detail our company’s vision and ambitions for the next couple of years.
Benefits
????⛱️ 25 days of PTO (employees are strongly encouraged to use all of it!)
????️ 9 public holidays
????‍♂️ Health, Dental & Vision insurance (80% coverage), for individuals and their families
???? Short term & long term disability insurance (100% paid)
???? Travel policy including to our annual off-sites (’23 was South of France!)
???? Up to $300 towards your home office set-up
???? Monthly remote work stipend $70
???? Complimentary access to Talk Space
???? Referral bonus of $4000 for any new Guardians we might hire thanks to you
???? Pre-tax commuter plan access ???? 401(k) with Empower
And also…
???? Becoming an early joiner of GitGuardian US team, with many opportunities for career development in the long term
???? We have the #1 downloaded app on the GitHub marketplace
More about GitGuardian!
Products
Understand how GitGuardian works in this short video!
Want to go even further? Check out our public roadmap!
Check out the State of Secrets Sprawl Report to understand our mission and the industry.
Our solutions are already used by hundreds of thousands of developers in all industries and GitGuardian platform is the n°1 app on the GitHub marketplace ????
Clients
GitGuardian helps organizations find exposed sensitive information that could often lead to tens of millions of dollars in potential damage.
More than 70% of our customers are in the United States.
Many F500 companies use GitGuardian’s platform.
People
The Guardians are knowledgeable, committed, serious, aligned with the company’s mission, and true team players: always willing to help each other grow our skill sets!
The team is diverse and we hail from more than 20 different countries.
We are also agile, remote-friendly, and fun people to work with.
You will get trust & autonomy on your perimeter with a very transparent internal communication and a strong impact on the company development.
GitGuardian is an equal opportunity employer committed to encouraging and celebrating its diverse and inclusive workforce. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.
We welcome all without regard to age, race, color, religion, gender identity and expression, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, citizenship, national origin, disability, military status, veteran status, political affiliation, or any other protected characteristics. All aspects of employment will be solely based on merit and qualifications related to professional competence. GitGuardian operates on a principle of mutual respect and acceptance, and every employee must follow GitGuardian’s anti-harassment and anti-discrimination company policies.
Team
Customer Care
Locations
Boston, New York City
Remote status
Fully Remote
Employment type
Full-time
Guardians of Code
GitGuardian leads the way in Non-Human Identity security, offering end-to-end solutions from secrets detection in code, productivity tools and environments to strong remediation, observability and proactive prevention of leaks. Our solutions are already used by more than 600K developers worldwide!
GitGuardian Internal monitoring is the n°1 app on the GitHub marketplace. GitGuardian helps organizations find exposed sensitive information that could lead to tens of millions of dollars in potential damage.
We love wearing our Guardians’ cape, and helping each other achieve our high ambitions!

CUSTOMER CARE

BOSTON, NEW YORK CITY

FULLY REMOTE

Enterprise Account Manager
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