Customer Account Representative Position Available In Allegheny, Pennsylvania

Customer Account Representative Optimist Management Group Pittsburgh, PA 15227 Are you a proactive, customer-oriented professional looking to grow your career in business consulting? Our company, a leading name in customer acquisition and brand visibility in the Pittsburg area, is seeking a dedicated Customer Account Representative to join our expanding team. This role offers a unique opportunity to work closely with a variety of clients, helping them achieve their revenue and growth objectives through tailored solutions. As a Customer Account Representative, you will be an integral part of our client services team, responsible for managing client accounts, ensuring satisfaction, and driving business success. If you have experience in customer service, sales, or business consulting, and a passion for building strong client relationships, we want to hear from you!

Customer Account Representative Duties & Responsibilities:

Act as the primary point of contact for assigned client accounts, ensuring their needs are met and expectations exceeded. Engage with customers face-to-face to represent our clients’ brands in a professional and personable manner. Develop and maintain strong relationships with clients, understanding their business goals and providing strategic advice to support their growth. Collaborate with internal teams to deliver customized solutions that align with client objectives and enhance their brand visibility. Track and analyze client performance metrics, preparing detailed reports and recommendations for continuous improvement. Gather client feedback to inform service enhancements and ensure the highest level of client satisfaction. Work closely with fellow Customer Account Representatives to identify new opportunities and support business development initiatives. Stay informed about industry trends and best practices to bring innovative ideas to client engagements.

Customer Account Representative Qualifications:

High school diploma or equivalent required; a bachelor’s degree in business, marketing, or a related field is a plus. Previous experience in customer service, sales, or account management is preferred.

Customer Account Representative Skills & Attributes:

Excellent communication and interpersonal skills, with the ability to build strong relationships. Analytical mindset with a keen eye for detail and a proactive approach to problem-solving. Strong organizational skills and the ability to manage multiple client accounts effectively. A professional and approachable demeanor, with a commitment to client satisfaction. Self-motivated and results-driven, with a strong sense of accountability. Flexibility to adapt to changing client needs and business priorities. Join our company and be a part of a team that values innovation, collaboration, and a commitment to excellence. We offer a dynamic work environment with opportunities for professional growth and the chance to make a meaningful impact on our clients’ success.

Job Type:

Full-time Pay:

$55,000.00 – $65,000.00 per year

Shift:

8 hour shift Day shift

Work Location:

In person