Account Manager – Major Accounts Position Available In Philadelphia, Pennsylvania

Job Description:

Key Objective This position is responsible for the billing,collections and customer service for major accounts (GlobalCasualty, ESIS and Casualty Risk Construction). Duties ℜsponsibilities Reduce aged receivables and unapplied cash bystrictly following collections procedures with appropriateescalation. Calls and emails sent within guidelines. Effectivelyestablish account parameters in SBS within 48 hours of receipt ofdocumentation for accurate billing, financial recording, andrevenue recognition. Work closely with business units and externalclients to fully understand their needs and servicing requirements.

Respond timely and accurately to all inquiries. Provide guidanceand direction on optimal funding and payment methods to satisfyclient needs, while maintaining corporate financial integrity andcash flow goals. Provide accurate departmental reporting within therequired timeframe. Effectively negotiate account reconciliationsto conclusion. Actively participate in special projects and systemimprovements. Participation can include writing businessrequirements, system testing, etc. Understand fundamentals ofinsurance, financial best practices, preferably in CasualtyInsurance, Insurance Finance or ESIS products and services. B.S.degree preferred. Ability to work and solve problems independently;to seek and assimilate information regarding Global Casualty, ESISand Casualty Risk Construction business from various sources.

Excellent negotiation and verbal and written communication skills.

Ability to deal with clients, brokers and Chubb’s personnel in aprofessional, knowledgeable and courteous manner. Demonstratedability to handle multiple demands and priorities. Displaysinitiative and accepts accountability. Adapt well to change andhandle conflicts effectively. Excellent organization and problemsolving skills. Strong experience in Microsoft Office products,primarily Excel. Aptitude for learning new technology. Priorbilling and/or collections experience preferred. Chubb is a worldleader in insurance. With operations in 54 countries, Chubbprovides commercial and personal property and casualty insurance,personal accident and supplemental health insurance, reinsurance,and life insurance to a diverse group of clients. The company isdistinguished by its extensive product and service offerings, broaddistribution capabilities, exceptional financial strength,underwriting excellence, superior claims handling expertise andlocal operations globally. At Chubb, we are committed to equalemployment opportunity and compliance with all laws and regulationspertaining to it. Our policy is to provide employment, training,compensation, promotion, and other conditions or opportunities ofemployment, without regard to race, color, religious creed, sex,gender, gender identity, gender expression, sexual orientation,marital status, national origin, ancestry, mental and physicaldisability, medical condition, genetic information, military andveteran status, age, and pregnancy or any other characteristicprotected by law. Performance and qualifications are the only basisupon which we hire, assign, promote, compensate, develop and retainemployees. Chubb prohibits all unlawful discrimination, harassmentand retaliation against any individual who reports discriminationor harassment.