Account Manager Position Available In Schuylkill, Pennsylvania

Account Manager 3.4 3.4 out of 5 stars Schuylkill Haven, PA 17972

Job Title:

Account Manager Company Overview:

At TransEdge Truck Centers, we pride ourselves on being a premier network of full-service dealerships dedicated to excellence in customer service. Our comprehensive suite of offerings includes the sale of new and pre-owned trucks, a full spectrum of parts and services, leasing and rental options, and financing solutions for medium to heavy-duty trucks. With six state-of-the-art facilities throughout Pennsylvania, TransEdge is the authorized dealer for industry-leading brands such as Mack Trucks, Volvo Trucks, Hino Trucks, and Battle Motor Trucks. We are also at the forefront of innovation, providing training on the latest alternative fuel and electric propulsion technologies.

Salary and Benefits:

Starting salary rate $50,000 per year based on experience Health insurance Dental insurance Vision insurance Life Insurance Accident Insurance Critical Illness Insurance Flexible Spending Account Short & Long Term Disability Paid time off Birthday off Parental leave Referral program 401(k)

Job Overview:

Join our dynamic team as an Account Manager and be at the forefront of delivering unparalleled parts and service support to our valued customers. Through dedication to our organization and the brands we represent, you will play a pivotal role in forging new customer relationships and nurturing existing ones.

Key Responsibilities:

Engage in weekly departmental meetings to strategize on acquiring new business, address open issues, analyze customer spending trends, and pinpoint target areas. Proactively seek out and re-engage lost customers and regularly visit assigned clients. Develop and manage a customer distribution list for parts and service promotions. Coordinate vendor product and technical training sessions. Enhance customer engagement with MAPP, PartsASIST, IBS, MVP, and CEM survey systems. Deliver market intelligence to management, including insights on pricing, products, and competitor movements. Collaborate with department heads to swiftly resolve customer concerns. Manage the distribution and collection of special tools as requested by customers. Provide on-site technical support to drive sales growth. Remain current on parts and service training. Facilitate fleet training for customers and ensure a seamless experience. Document daily activities and report to department managers. Follow up on parts orders and truck repairs to guarantee customer satisfaction. Maintain professional appearance. Other duties as assigned by management

Qualifications & Experience:

• A High School Diploma is mandatory; a College Degree is preferred. Proven ability to establish credibility and foster robust relationships. Experience in developing and executing successful sales strategies. Proficient in industry-specific language and familiar with trucking terminology. Knowledgeable in J-Pro, ASIST, IBS, MAPP, and Pulse Software. Exceptional customer service skills are a must. Strong interpersonal abilities to interact effectively with customers, vendors, and colleagues.

Job Type:

Full-time Pay:

From $50,000.00 per year

Benefits:

401(k) Dental insurance Flexible spending account Health insurance Life insurance Paid time off Parental leave Vision insurance

Schedule:

Monday to Friday On call

Supplemental Pay:

Commission pay

Education:

High school or equivalent (Required)

License/Certification:

Driver’s License (Required) Ability to

Commute:

Schuylkill Haven, PA 17972 (Required)

Work Location:

In person