Cross Coverage Representative Position Available In Blount, Tennessee
Tallo's Job Summary: The Cross Coverage Representative position at TeamHealth in Louisville, TN offers career growth opportunities, benefits, and a supportive work environment. Responsibilities include assisting with patient accounts, denials resolution, appeals, and more. Qualifications include a high school diploma and at least two years of medical billing experience. This full-time role requires excellent communication, organizational skills, and the ability to work independently.
Job Description
Cross Coverage Representative 3.3 3.3 out of 5 stars Louisville, TN TeamHealth is named among the Top 150 Places to Work in Healthcare by Becker’s Hospital Review. Newsweek Magazine recognizes TeamHealth as ‘one of the greatest workplaces for diversity, 2024’ and TeamHealth is also ranked as ‘The World’s Most Admired Companies’ by Fortune Magazine. TeamHealth, an established healthcare organization is physician-led and patient focused. We continue to grow across the U.S. from our Clinicians to Corporate Employees. Join us. What we
Offer:
Career Growth Opportunities Benefit Eligibility (Medical/Dental/Vision/Life) the first of the month following 30 days of employment 401K (Discretionary matching funds available) Generous PTO 8 Paid Holidays Equipment Provided for Remote Roles
JOB DESCRIPTION OVERVIEW
The Cross Coverage Representative is responsible for providing support to the Trainer in all aspects including: Patient Accounts, Overprovision and Accounts Receivable teams.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Processes ETM worklist when assistance is required in No Activity, Denials Resolution and Appeals Reviews rejections to identify trends and carrier issues require reporting to management Researches carrier issues to determine appropriate action Notifies Manager of any unusual circumstances regarding Overprovisions, Patient Accounts and Accounts Receivable Processes credit balances for insurances and guarantors as mandated by internal and HCFS policies Handles correspondence related to credit balances as well as telephone inquiries Posts all group lockbox receipts and all rejections listed on payment remits in IDX as assigned Maintains daily log of all posted batches via manual and/or generated ERA Performs required action to assigned reports (Exceeds Transaction Limit, IMBS, Charge Corrections) Assists with training new hires, transfer employees and rehires Assists trainer with implementation of system upgrades Assists trainer with new hire orientation Provides support with templates, system issues, or password resets Performs other duties and assignments as requested
QUALIFICATIONS / EXPERIENCE
High school diploma or equivalent required Minimum two-year previous medical billing experience required Excellent oral and written communication skills Excellent presentation skills in classroom setting Proficient in Microsoft Office Excellent follow-up skills, attention to details, organizational skills, & problem solving Ability to work independently and self-motivated
PHYSICAL / ENVIRONMENTAL DEMANDS
Job performed in a well-lighted, modern office setting Occasional standing/bending Occasional lifting/carrying (20lbs or less) Moderate stress Prolonged sitting Prolonged work on a PC/computer Prolonged telephone work This position may require manual dexterity and/or frequent use of the computer, telephone, 10-key, calculator, office machines (copier, scanner, and fax) and/or the ability to perform repetitive motions and/or meet production standards to comply with the essential functions. Also, may require physical and/or mental stamina to work overtime, additional hours beyond a regular schedule and/or more than five days per week. Get job alerts by email. Sign up now! Job Snapshot Employee Type Full-Time Location Louisville, TN (Onsite) Job Type Insurance Experience Not Specified Date Posted 04/02/2025
