Account Specialist Position Available In Davidson, Tennessee

Account Specialist Corpay – 3.1 Nashville, TN Job Details Full-time 17 hours ago Benefits Dental insurance Paid time off Vision insurance Employee discount Qualifications Customer service Mid-level High school diploma or GED B2B Customer support Communication skills Full Job Description Account Manager What We Need Corpay is currently looking to hire an Account Manager within our NAP division. This position falls under our Vehicle Payments line of business and is located in Nashville, TN. In this role, you will be the cornerstone of our client relationships, focusing on delivering top-notch support and maintaining high client and cardholder satisfaction. This role is essential in fostering long-term retention through effective problem-solving and robust product knowledge. You will report directly to the Operations Supervisor. How We Work As an Account Manager, you will be expected to work in a hybrid environment. Corpay will set you up for success by providing: Assigned workspace in Nashville, TN Company-issued equipment Formal, hands-on training Role Responsibilities The responsibilities of the role will include: Providing prompt, courteous, and effective customer support, continuously enhancing your expertise in our product offerings Driving client retention by presenting tailored solutions, maintaining quality standards, and expanding your communication skills to deliver superior service levels Achieving mastery in product knowledge, policies, and resolution procedures to effectively handle primary services or products Collaborating with team members to cross-train and support various departmental needs Qualifications & Skills A minimum of a High School diploma or equivalent; further education is advantageous. Proven B2B customer service experience with a record of proactive problem-solving. Excellent organizational and interpersonal skills, with keen attention to detail. Strong communication skills, both verbal and written, to clearly convey product functionalities and offerings. Superior customer service orientation, with quick responsiveness to both phone and email inquiries. Proficiency in managing multiple priorities through effective use of available tools. Benefits & Perks Medical, Dental & Vision benefits available the 1st month after hire Automatic enrollment into our 401k plan (subject to eligibility requirements) Virtual fitness classes offered company-wide Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time Employee discounts with major providers (i.e. wireless, gym, car rental, etc.) Philanthropic support with both local and national organizations Fun culture with company-wide contests and prizes Equal Opportunity/Affirmative Action Employer Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency #LI-AG1