Team Lead, Account Follow-up Services Position Available In Davidson, Tennessee

Location:

Nashville, US-TN

Rate:

60000

Type:

Permanent Team Lead, Account Follow-up Services What your impact will be:

• Provide leadership and direction to the Account Follow-up Services team.
• Assists Account Follow-up team members with day-to-day questions, issues, approving adjustments and preparing daily worklist assignments.
• Identifies trends with insurance payment delays, denials, no payments from insurance payors that compromise the ability to meet established goals.
• Accountable for the team’s delivery of timely Account Follow-up services, ensuring productivity, including quality assurance, onboarding, training and one-on-one performance feedback.
• Prepare customer project status meeting agendas and facilitate meetings.
• Develop, implement, and continuously improve process workflow and documentation for the Account Follow-up team.
• Assist team members & customers with working patient accounts, troubleshooting efforts to resolve outstanding insurance balances on patient accounts.
• Collaborate with other leadership and team members to increase productivity, meet goals and achieve improvements.

What we are looking for:

• 3+ years of experience in an Account Follow-up role or similar work role.
• Working knowledge of hospital accounts receivable process, collections, billing, denials and appeals.
• Proven experience training new team members of the Account Follow-up team.
• Experience working a high volume of outstanding patient account balances to address customer business needs.
• Experience gathering important customer feedback pertaining revenue cycle management and follow-up on items as needed.
• Ability to travel when required to client site.

See attached job description.

Rate:

60000

Location:

Nashville, US-TN

Type:

Permanent

Industry:

Medical

Recruiter:

MEDHOST INC

Contact:

Not Specified

Email:

to view click here

Reference:

R0030376

Posted:

2025-06-20 08:46:02•