Commercial Lines Account Manager II Position Available In Knox, Tennessee
Tallo's Job Summary: The Commercial Lines Account Manager II position at HUB International involves managing accounts, ensuring client satisfaction, and mentoring junior team members. The role requires 5-7 years of Insurance Account Management experience, excellent customer service skills, and proficiency in Microsoft Office. A high school diploma is required, with a college degree preferred. Travel up to 25% may be necessary.
Job Description
Commercial Lines Account Manager II
remote type
Hybrid Working
locations
Knoxville, TN
time type
Full time
posted on
Posted 3 Days Ago
job requisition id
R0030001
ABOUT
HUB INTERNATIONAL
HUB International Limited (“HUB”) is the 5th largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 18,000 employees in 500+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions.
WHAT WE OFFER YOU
At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization.
We offer:
Competitive salaries and benefits offerings
Medical/dental/vision insurance and voluntary insurance options
Health Savings Account funding
401k matching program
Company paid Life and Short-Term Disability Plans
Supplemental Life and Long-Term Disability Options
Comprehensive Wellness Program
Generous PTO Package – Vacation, Holiday, Sick, and Personal Time Off
Great work/life balance because that’s important for all of us!
Focus on creating a meaningful environment through employee engagement events
The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
Growth potential – HUB is constantly growing and so can your career!
A rewarding career that helps local businesses in themunity
Strongmunity support and involvement through
HUB Gives SUMMARY:
The Account Manager II is accountable for delivering excellent and efficient service through day-to-day account management of an assigned group of accounts. Successfully achieve client retention goals, effectively and consistently ensuring client satisfaction. Foster a culture of accountability, integrity, trust, respect, and teamwork while focusing on continuous improvement. The Account Manager II will serve as a mentor to the Account Manager I, provide direction to Account Manager Assistants I and/or II(s), and support Producers. The Account Manager II uses discretion and judgment in determining coverage needs for clients and in carrier and client negotiations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Establish and build customer and carrier relationships
Review contracts and agreements for insurance coveragepliance and addresses coverage issues
Provides support in identifying client insurance needs, gaps in coverage and loss exposure
Rmends appropriate insurance coverage, binds coverage, manages timely production and delivery of renewal policies
Critically analyze andpare insurance plans to determine suitability
Negotiates terms, pricing, and conditions with carriers
Prepare and maintain accurate summaries of insurance, schedules, and proposals
Serve as a liaison between clients and carriers to resolve service issues and policy interpretation
Collaborate with Producers in policy review and delivery, meets with clients occasionally and identify ways to improve client service
Contacts clients regarding outstanding receivables; invoices clients; reviews and accurately maintains accounting history
REQUIREMENTS
5-7 years of experience and demonstrated proficiency in an Insurance Account Management role in required lines. Brokerage experience is preferred
Excellent customer service, analytical, problem solving and conflict resolution skills
Demonstrated proficiency withputer systems, including but not limited to Microsoft Office and automated agency management systems
Supervisory, project leader, mentor or team leader experience preferred
EDUCATION, LICENSING OR CERTIFICATION REQUIREMENTS
High School Diploma or equivalent required; College degree preferred
Currently licensed in good standing in required lines and states with all necessary CE credits
Advanced professional designation highly desirable (e.g.
AAI, ARM, CIC
)
Department Account Management & Service
Required Experience:
5-7 years of relevant experience
Required Travel:
Up to 25%
Required Education:
High school or equivalent
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran’s status, or any other characteristic protected by local, state or federal laws, rules or regulations.
E-Verify Program
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistancepleting the application process, please contact the recruiting team HUBRecruiting@hubinternational. This contact information is for amodation requests only; do not use this contact information to inquire about the status of applications.