Rental Account Manager Position Available In Knox, Tennessee

Rental Account Manager
Knoxville, TN, 37909, USA .

Job Description :

BUILD ON YOUR CAREER WITH A COMPANY THAT HAS A FUTURE.

At Ryder, our most important competitive advantage is our people.

CULTURE-INTEGRITY-FAMILY.

As a Rental Account Manager, you’ll be part of a dynamic team, equipped to succeed and empowered to develop your sales career.
SUMMARY
This position exists as the primary Rental Sales/Marketing function at the BU level and is outside sales, B2B. This position mainly supports the commercial rental and trailer services product lines. It will also increase Ryder’s rental sales presence in the BU ensuring the generation of profitable new accounts while retaining existing accounts- the ultimate customer satisfaction. The end result should be the pure rental revenue growth, improved profitability and improved Return on Assets. In addition, given their lease conversion quotas, the position should be additional lease sales filters for the organization improving the lease sales productivity and performance for the Lease Sales organization. Your ability to connect and build value & relationships is critical. The position is territory based, requires heavy ground travel and, in addition to a salary, rewards performance with an uncapped commission structure you dictate.

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Location:

Knoxville, TN
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Essential Functions

SALES:

Develop leads through cold calls, telephone solicitation and customer visits. Through the use of product knowledge, assess customer’s needs and develops a proposal. Work with rental operations to ensure the equipment is available. The RAM is also responsible for marketing at the branch level and ensuring that rental sales representative are skilled in telemarketing to prospective customers and current customers

SCOPE OF DECISION MAKING

Contacting actual decision maker, developing a competitive proposal. Training of RSR in proper phone skills and marketing techniques

CUSTOMER RETENTION

Maintain a contact with the customers through multiple customer visits and phone calls. Ensure quality service is provided by effectively handling customer complaints and staying abreast of customer needs and long term rentals

SCOPE OF DECISION MAKING

Retaining customers in a price competitive market. Scheduling a time for retention visits to long term rental customers to ensure Ryder keeps a good relationship

TIME ADMINISTRATION

Proposal and contract development, maintaining customer files, preparation of follow-up correspondence and coordination with other BU departments. Maintaining FIS integrity and accuracy of customer data in the DPS system. Administration-credit approval, collections of receivables, maintenance-PM status and updates of scheduling.

SCOPE OF DECISION MAKING

Follow-up within a specific time frame. Compliance with company procedures. Diplomatically dealing with collection of past due receivables
Additional Responsibilities
Performs other duties as assigned.
Skills and Abilities
Strong verbal and written communication skills
Ability to build strong customer relationships
Performs work independently with minimal supervision
High energy, self directed, self motivated and able to work as part of a team as well
Flexibility to operate and self-driven to excel in a fast-paced environment
Capable of multi-tasking, highly organized, with excellent time management skills
Highly thorough and dependable
Committed to good ethical business practices
Maintains a high degree of professionalism
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
Detail oriented with excellent follow-up practices
Qualifications
Bachelor’s degree required in Marketing or 5 years equivalent job related experience
One (1) year or more sales experience or equivalent sales training required
Three (3) years or more sales experience preferred
One (1) year or more Industry experience preferred

DOT Regulated:

No

Job Category:

Outside Sales

Compensation Information :

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type :

Salaried

Minimum Pay Range:

$50,000

Maximum Pay Range:

$52,500

Benefits Information:

For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.