Client Relations Coordinator Position Available In Rutherford, Tennessee

Client Relations Coordinator Advocates for Immigrant Rights Murfreesboro, TN Job Details Full-time $18 – $20 an hour 1 day ago Benefits Paid training Health insurance Dental insurance Paid time off On-the-job training Vision insurance Professional development assistance Qualifications Bilingual Microsoft Word Spanish Google Workspace Microsoft Excel English Microsoft Office High school diploma or GED Associate’s degree 2 years Adobe Acrobat Entry level Full Job Description Client Relations Coordinator – Murfreesboro, TN Advocates for Immigrant Rights is seeking someone to fill one position in the role of Client Relations Coordinator for our Murfreesboro office. We need someone who is fluent in both English and Spanish, organized, self-driven and motivated with the ability to identify solutions to issues as they arise. This is a full-time hourly position, to start immediately. The Client Relations Coordinator will provide administrative support for Advocates for Immigrant Rights.

Duties include:

Pleasantly interacting with clients over the phone in Spanish and/or English to disseminate and collect accurate information with an emphasis on client satisfaction Answering all incoming calls/texts/emails/messages to provide accurate information Scheduling appointments Collecting payments Follow up with clients regarding payments, receipts, application status, etc. Warmly welcoming in-person clients to our office Graciously accepting client payments, writing receipts, and logging the payment in case management application Accurately logging client interactions in case management application Gather documents and information from clients Conduct new client intakes Create a client profile in case management application Create an invoice for the consultation fee Interpret for attorneys and translate documents Timely processing legal mail Draft and send closing letters to clients Take fingerprints and passport photos Efficiently creating and maintaining files Participation in Staff Meetings Community outreach Other administrative duties as required. Must demonstrate a willingness to help others (both clients and staff). Must have reliable transportation. Must have at least a High School Diploma or GED and at least 2 years of work experience OR an associate’s degree. Required skills include fluency in both English and Spanish, basic proficiency with technology, including Microsoft Office Suite (specifically Word and Excel), Google Suite and Adobe Acrobat. Starting hourly wage is between $18.00 and $20.00 with increases upon successful demonstration of mastery of duties. Advocates for Immigrant Rights is an Equal Opportunity Employer. This is not a job offer, merely a description of the position available and employment with Advocates for Immigrant Rights is at will. Applications will be accepted until position filled. To apply, please send a cover letter explaining why you are interested in the position and resume with three references (name, position, phone number and email address) to .

Job Type:

Full-time Pay:

$18.00 – $20.00 per hour Expected hours: 37.5 per week

Benefits:

Dental insurance Health insurance On-the-job training Paid time off Professional development assistance Vision insurance

Shift:

8 hour shift No nights

Work Location:

In person