Promotions Coordinator – Casino, Entry Level Position Position Available In Broward, Florida

Promotions Coordinator

• Casino, Entry Level Position The Casino @ Dania Beach
• 3.

2

Dania Beach, FL Job Details Full-time Estimated:

$36.9K

• $42.

5K a year 1 day ago Benefits Free parking Disability insurance Health insurance Dental insurance Financial planning services Paid time off 401(k) 4% Match Employee assistance program Vision insurance 401(k) matching Life insurance Qualifications Bilingual Spanish Casino Customer service English Microsoft Office High school diploma or GED Communication skills Entry level Time management Full Job Description FUN and

SPECTACULAR CUSTOMER SERVICE

are at the heart of the Casino @ Dania Beach, where WORK = FUN. If you are passionate about being creative and you enjoy the development and evaluation of promotional strategies and programs, we welcome you to apply for this exciting opportunity. Great entry level position! What you will be doing Assists Promotions Supervisor in the creative development and evaluation of promotional strategies and programs. Coordinates promotional set up including giveaways and Player Development events as directed by Promotions Supervisor. Assists in the promotional and giveaway set up on Patron Management and google sheets (coupon codes, qualifying lists, etc.) Assists with running promotions and giveaways and acts as a host/emcee as needed. Updates weekly scripts for announcements and broadcasts to casino. Interacts with casino guests and provides feedback to department. Assists guests with booking changes and inquiries regarding reservations and ensures all reservations for hotels, special events and entertainment are completed quickly and efficiently. Ensures guest information is updated and accurate at all times; verifies addresses, phone numbers, guest profiles and preferences. Analyzes the marketing material and digital screens to assure all promotional collateral and marketing aspects are up to date and accurate. Assists in communicating promotional information to the Players Club and makes sure the team understands how the promotions and giveaways functions as well as how they will execute and explain promotions and giveaways to patrons. Ensure the Promotions & Giveaway Binder is up to date with the most current rules, procedures and scripts. Has full understanding of facility’s features, amenities, and systems (Players Club, Event ticketing system, etc.). Executes all aspects of Players Club

• recruits and registers new members, explains Club benefits and rules, checks, and redeems points, validates promotional points, sells event tickets, assists guests with event ticketing inquiries, etc.

Stays updated on promotions, special events, etc. to be able to competently inform guests. Driven personality that takes initiative and can work autonomously. Collaborates with IT to ensure complete functionality of all equipment for promotions. Safeguards the confidential nature of guest, department and company data; adheres to all policies and procedures set forth by the casino to minimize risk to the business and to guests. Perform other duties as assigned to support the efficient operation of the department. The ideal candidate for this position High school diploma or GED preferred. 1-2 years of proven casino/entertainment/promotions experience preferred. Bilingual (English and Spanish) preferred. Excellent written, oral and interpersonal communication skills. Strong customer service and problem-solving skills required. Must have keen attention to detail, organization and time management. Must have strong knowledge of Microsoft Office programs. Must be flexible and able to work well independently and in a team environment. Must be able to work a flexible schedule to include nights, weekends and holidays. May be required to assist customers in an open, well-ventilated, semi-enclosed terrace where cigarette and cigar smoking is permitted. Must apply and obtain the appropriate state occupational gaming license, which includes lifetime FBI criminal background check. Must pass drug testing as per company’s Drug Free Workplace Policy and applicable background checks. Benefits You Will Enjoy Paid Time Off

• 15 to 25 PTO Days Annual, increasing with Seniority Medical Plans
• 70% Employer Paid for Employee Only Coverage Dental Plans Vision Plan Free Employee Assistance Program Free Short-Term Disability Long Term Disability Accident/Critical Care Plans Group Term Life Insurance 401(k)
• Traditional and Roth Retirement Plan 401(k)
• Up to 4% Employer Match Onsite Employee Meal Discounts @ The Grill and Pizzelato Onsite Entertainment Discounts @ Stage 954 Free Access to Learning Management Platform for continuous Learning and Development Free Access to Financial Planning Resources through Amerant Bank Free Access to Exclusive Discounts & Perks Free Parking Dania Entertainment Center, LLC is a Drug Free Workplace and Equal Opportunity Employer•M/F/D/V EOE