Sales, Services and Marketing Coordinator Position Available In New Hanover, North Carolina

Sales, Services and Marketing Coordinator Wilmington and Beaches Convention & Visitors Bureau Wilmington, NC 28401

Overview:

The Wilmington and Beaches Convention and Visitors Bureau is seeking a highly organized and detail-oriented Sales, Services and Marketing Coordinator to support both the sales and marketing departments in a dynamic, collaborative role. This position is essential to the successful implementation of campaigns, programs, and administrative functions that strengthen the visibility of our destination and drive tourism growth. Ideal for a motivated team player, this role bridges the marketing, sales and services teams, ensuring seamless communication and coordination across initiatives.

Key Responsibilities:

• Provide administrative support for the CVB office, including answering the main phone line and assisting customers with destination information.
• Work with group leads for the Wedding, Military and Reunion markets.
• Assist with group needs such as ordering signage and coordinating transportation.
• Coordinate and maintain the Show Your Badge program, working with local partners to ensure current offers and program success.
• Assist with the planning and execution of destination marketing campaigns, including managing timelines, updating project goals, tracking KPIs, and proofreading content and creative materials.
• Support the creation, organization, and distribution of marketing materials for use by internal teams, partners, stakeholders, and vendors.
• Help plan and execute events such as promotional tours, trade shows, and partner/media visits. Responsibilities include ordering and tracking promotional items (swag), preparing swag bags, scheduling transportation, and managing event logistics.
• Maintain an organized inventory of promotional materials and branded items, ensuring timely restocking and distribution.
• Assist with community engagement initiatives as needed, helping to foster strong relationships with local partners and organizations.
• Additional duties as required.

Qualifications:

• At minimum, a high school diploma.
• 1-2 years of experience in marketing, sales support, event coordination, or tourism/hospitality a plus.
• Strong organizational skills and ability to manage multiple tasks and deadlines with attention to detail.
• Excellent written and verbal communication skills.
• Familiarity with CRM platforms, Microsoft Office Suite, and project management tools is highly desirable.
• A collaborative attitude and willingness to take initiative in a team environment.
• Interest in tourism, travel, and destination promotion is strongly preferred.

Job Type:

Full-time Benefits:

401(k) Dental insurance Health insurance Paid time off

Schedule:

8 hour shift Day shift Monday to Friday No weekends Ability to

Commute:

Wilmington, NC 28401 (Preferred) Ability to

Relocate:

Wilmington, NC 28401: Relocate before starting work (Preferred)

Work Location:

In person