BDC Representative Position Available In Rowan, North Carolina
Tallo's Job Summary: Team Automotive Group in Salisbury, NC is hiring a full-time BDC Representative to engage with customers via phone, text, and email for brands like Chevrolet, GMC, Chrysler, Dodge, Jeep, Ram, and Fiat. This position offers a competitive salary with performance-based bonuses, medical benefits, 401(k) matching, paid time off, and opportunities for career growth. Required qualifications include prior BDC or call center experience in the automotive industry, strong communication skills, and proficiency in CRM systems.
Job Description
BDC Representative 3.4 3.4 out of 5 stars 404 South Jake Alexander Boulevard, Salisbury, NC 28144 Business Development Center (BDC) Representative Team Automotive Group is seeking an experienced BDC Representative to join our dealership team in Salisbury, NC. In this role, you will engage with customers through phone, text, and email, supporting brands such as Chevrolet, GMC, Chrysler, Dodge, Jeep, Ram, and Fiat. This is a great opportunity for a professional with prior BDC or call center experience in the automotive industry to contribute to a high-performing sales environment. This is a full-time, salaried position with a performance-based monthly bonus. The schedule is Monday through Friday, 8:00 AM to 5:00 PM.
Responsibilities:
Provide professional, concierge-level service to customers via inbound andmoutbound phone calls, text, and email Schedule customer appointments and follow up on appointment outcomes Accurately log all customer interactions into the dealership management system Collaborate with teammates to support a positive, team-oriented work environment Maintain an organized and clean work area Comply with all company policies, procedures, and safety regulations Perform other duties as assigned
Benefits:
Competitive salary with monthly performance bonuses Medical, dental, and vision insurance Basic life insurance and access to supplemental coverage 401(k) with company match Paid time off and holidays Employee discounts on vehicles, parts, and service Opportunities for career growth and advancement
Qualifications:
Previous experience as a BDC Representative or in a similar role within the automotive industry Excellent verbal communication, organizational, and multitasking skills Proficiency with CRM systems, email, and general computer usage Professional appearance, positive attitude, and strong work ethic Ability to thrive in a fast-paced, goal-oriented environment Must successfully complete MVR, background check, and pre-employment drug screening
