Marketing & Client Relations Coordinator Position Available In New York, New York

Marketing & Client Relations Coordinator Khalsa Law Firm New York, NY Job Details Full-time $25

• $35 an hour 15 hours ago Benefits Paid training Paid holidays Paid time off On-the-job training Professional development assistance Qualifications AP style Marketing experience (1-2 years) Customer relationship building Multitasking WordPress Marketing experience (6-10 years) Customer service No experience needed Mid-level Microsoft Office Marketing experience (3-5 years) Mailchimp Law office Certified Notary Public Constant Contact Growth marketing strategy 2 years Estate planning Communication skills Marketing Editing Wills, trusts, & estate law

Full Job Description Job Title:

Marketing and Client Relations Coordinator Position Overview:

We are a prominent 50-year-old Manhattan law firm specializing in Estate Planning and Elder Law. We are seeking a full-time, in-office Marketing and Client Relations Coordinator to drive our innovative marketing strategies, enhance client relations and ensure an exceptional first impression for our clients. This dual role combines the responsibilities of executing effective marketing initiatives with the vital task of providing a warm and inviting environment for clients and visitors. The ideal candidate is looking to grow or reestablish their career in a supportive and engaging workplace.

Company Values:

We prioritize hiring the RIGHT person for this position over credentials and believe in nurturing talent that aligns with our mission “To enrich lives, protect legacies, and fulfill the hopes and dreams of all New Yorkers.” Our core values are

PRIDE:

Professionalism, Respectfulness, Integrity, Diligence, and Excellence.

Key Responsibilities:

Marketing Coordination :

• Execute the firm’s marketing plan, ensuring all project deadlines are met.
• Oversee our monthly webinars on Estate Planning and Medicaid qualification that are run every other week.
• Coordinate promotional efforts across various platforms (print ads, direct mail, emails, and social media).
• Track and report on marketing efforts to assess effectiveness and inform and develop future strategies.
• Supervise the firm’s SEO provider that manages our online presence, including SEO optimization and reputation management through Google My Business.
• Lead event planning for both in-person and webinars, creating outstanding experiences for attendees.
• Assist in content creation, including editing and developing copy, following AP style guidelines.
• Manage email communications and coordinate monthly newsletters to prospects and clients.

Client Relations Coordination:

• Create a welcoming atmosphere for clients and visitors.
• Answer phone calls within three rings, managing multiple lines effectively.
• Respond in a timely manner to voice mail messages.
• Schedule appointments and conduct confirmation calls, ensuring clear communication of next steps.
• Instill firm values in every interaction, ensuring clients feel prioritized and respected.
• Distribute communications and manage correspondence to ensure timely responses.
• Maintain an organized and clean office area, keeping supplies stocked and the environment welcoming.

Experience and Qualifications:

• Minimum 2 years of marketing experience in a small business environment is very helpful (law firm experience not required), with a flair for client interaction.
• Strong verbal and written communication skills.
• Proficient in technology and software including Microsoft Office Suite, Zoom, WordPress, and email marketing tools (e.g., Mailchimp). Tests will be administered.
• Proven ability to manage multiple tasks and prioritize in a busy environment.
• Friendly demeanor with a strong commitment to customer service and relationship building.
• Notary public license a plus.

What We Offer:

• Competitive starting pay ($25-35 per hour, depending on experience, to start).
• Paid time off and holidays.
• Liberal personal time policy.
• A business casual dress code.
• Opportunities for professional growth and training from recognized industry experts. Full position training is given to ensure your success.
• We are a small boutique firm supported by a 30-year member of the American Academy of Estate Planning Attorneys, and as such this position is integral to our firm’s success and we offer bonuses for helping us achieve our goals.

How to

Apply:

To apply, send an email to with the subject line: “Marketing & Client Relations Coordinator•

YOUR LAST NAME.

” Include your name, address, phone number, a cover letter explaining your interest in the position, and your resume. If selected for an interview based on your qualifications, we will reach out to schedule a time to speak. No phone calls please. Join our team and contribute to making a difference in the lives of our clients every day! This is not just a job; it’s an opportunity to grow and thrive in a supportive environment

Job Type:

Full-time Pay:

$25.00

• $35.

00 per hour Expected hours: 35 per week

Benefits:

On-the-job training Paid time off Professional development assistance

Work Location:

In person