BDC Representative Position Available In Queens, New York

BDC Representative Confidential – Automotive Long Island City, NY 11101 Job Overview An established luxury automotive dealership in Queens, NY is seeking a highly motivated and polished BDC Representative to support our service department. This is a great opportunity for someone who excels in a fast-paced environment, enjoys helping customers, and brings professionalism to every interaction. We’re looking for someone who is customer-focused, tech-savvy, and capable of managing high call and message volumes with confidence and accuracy.

What We’re Looking For:

Experience in a BDC, call center, or dealership service department preferred but not required. Excellent verbal and written communication skills. Friendly, organized, and proactive approach to customer service. Comfortable with scheduling tools and CRM systems. Multi-lingual candidates are strongly encouraged to apply. Willingness to work some evenings and Saturdays as needed.

BDC Representative Responsibilities:

Proactively engage with current and prospective customers through outbound calls to drive service and sales appointments and strengthen customer relationships. Deliver exceptional communication by actively listening to customer needs and offering tailored solutions that enhance their experience. Demonstrate consistent professionalism and courtesy in all phone and digital interactions, maintaining the dealership’s standard for luxury service. Partner closely with both the sales and service teams to ensure seamless coordination of appointments, follow-ups, and customer touchpoints. What We Offer our

BDC Representatives:

Health, dental, vision and life insurance. 401(k) retirement plan. Paid holidays. Paid vacation time. Employee discount. If you’re passionate about cars and committed to delivering white-glove customer service, this could be your next career move. We are an equal opportunity employer and operate drug free workplaces.

Job Type:

Full-time Pay:

$45,000.00 – $60,000.00 per year

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance

Schedule:

8 hour shift Monday to Friday Weekends as needed

Supplemental Pay:

Commission pay

Work Location:

In person