TICKETING REPRESENTATIVE Position Available In Centre, Pennsylvania

Ticketing Representative
Elevate – Part Time
State College

• PA
  Ticket Sales
• Client Relations/Customer Service
• Game Day/Event Staff
  0
  1
  week ago

ABOUT ELEVATE

Elevate is a full-service consulting firm that inspires high-performing organizations to find their limits and push past them. With expertise in brand consulting, sales strategy, data-driven insights, and talent optimization, Elevate gives its clients a competitive edge in the fight for people’s precious time and attention. Established in 2018, Elevate set out to help sports teams and leagues spark innovation and drive performance. In the years since, the world of sports has transformed, today standing at the convergence of media, entertainment, and consumer brands, with Elevate supporting some of the world’s most ambitious businesses across these sectors. Elevate’s proprietary technology, data sources, and software products combined with our thoughtful insights, and people-centric approach give clients a 360-degree view of their customers, underpinning intelligent decision-making on marketing spend, growth strategy, and more. Our team of 300+ employees spans the globe with in 20 locations worldwide. We value recruiting diverse individuals to our team to bring new perspectives to our company and look forward to learning more about you in the recruitment process. To learn more and see what we’ve been up to, follow Elevate on X, LinkedIn, and Instagram.

TICKETING REPRESENTATIVE

(PART-TIME) –

OVERVIEW:

Elevate is seeking a Part-Time Ticketing Representative to support one of the most iconic brands in college sports, Penn State Athletics. This is a unique opportunity to gain hands-on experience working in partnership with an athletic department known for its rich tradition, progressive mindset, and nationally recognized programs. This role will focus on assisting with both in-office and game-day ticketing operations across a variety of Penn State sports, including Football, Volleyball, Wrestling, Hockey, and Basketball. The majority of events occur during evenings and weekends, while in-office hours are typically Monday through Friday, 9:00 AM – 4:00 PM.

RESPONSIBILITIES

Deliver exceptional customer service at ticket windows and booths, assisting fans with ticket purchases, issues, and inquiries.
Process ticket sales and exchanges accurately using designated ticketing systems.
Support day-of-game ticketing operations and assist with setup and logistics.
Collaborate with other departments to help execute game-day experiences and fan engagement initiatives.
Strive to meet personal and team goals related to service and operational efficiency.
Perform other duties as assigned

QUALIFICATIONS

The following are our target qualifications for this role. Note that reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION & EXPERIENCE

Bachelor’s degree preferred, but not required.
Previous experience in sports, entertainment, or customer service environments is beneficial. KNOWLEDGE/ SKILLS/ ABILITiES Highly coachable with a growth-oriented mindset and adaptability to evolving priorities.
Strong communication and interpersonal skills; an active listener who can engage with diverse audiences.
Team player with a strong work ethic, positive attitude, and self-starter mentality.
Able to maintain discretion and confidentiality when handling sensitive information.
Proven ability to multitask, prioritize responsibilities, and meet deadlines in a fast-paced setting.
Detail-oriented with analytical thinking and creative problem-solving skills.

POSITION AND BENEFITS DETAILS

Part Time – Non-Exempt

WORKING CONDITIONS

Travel Requirements Travel is not required for this role Physical Demands This position requires the ability to lift up to 50 pounds and move around event spaces during attendance at events Work Environment The incumbent primarily works in an office environment, however, is expected to attend events as required for the role This position is open to all qualified candidates. If you need assistance or an accommodation due to a disability in connection with the application process, you may contact us at HR@oneelevate.com We are proud to be an equal opportunity/veterans/disabled/ LGBT employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business need, without regard to race, color, religion, gender, sexual orientation, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by applicable law.