Director of Rooms Position Available In Miami-Dade, Florida
Tallo's Job Summary: The Director of Rooms in Doral, FL oversees key guest contact departments, provides leadership, and ensures outstanding guest experiences. Responsibilities include budget approval, monitoring room-related systems, and coordinating marketing initiatives. The role involves communicating with guests and resolving issues effectively. This executive position requires strong leadership skills and a focus on guest satisfaction.
Job Description
Director of Rooms
Regular Full-Time
Executive
Doral, FL, US
4 days ago
Requisition ID:
1339
POSITION PURPOSE:
Responsible for the direction and key guest contact departments and their leaders and associates.
EXAMPLES OF DUTIES
ESSENTIAL
FUNCTIONS
Direct the activities of key guest contact departments by giving guidance, leadership and instruction to department heads. Overall budget approval authority for rooms division departments.
Monitors all rooms’ related systems that directly impact the guest, to ensure proper procedures are in place and followed which allow for an outstanding guest experience.
Communicates with guests and associates both verbally and in writing to answer questions and resolve issues.
Facilitates the coordination of marketing initiatives, sales site visits and special housekeeping requests, reservations, etc., to ensure understanding by resort operations of procedures that may impact potential guests