BUSINESS TRANSIENT SALES MANAGER Position Available In Palm Beach, Florida

DESCRIPTION

We are seeking a dynamic Business Transient Sales Manager to drive revenue and build strong client relationships at our Hotel. Develop and foster business transient (BT) sales for the hotel through proactive and reactive sales efforts. As part of the sales team, this is an advanced level position designed to focus on the maintenance of existing corporate accounts and the solicitation of new business transient accounts.

Key Responsibilities:

Provide the highest levels of customer service to internal partners and external clients at all times.
Respond in a quick, timely, and professional manner to all internal partners and external customers, and deliver clear and concise communiqué that is representative of Concord Hospitality via all avenues of communication.
Demonstrate excellent time management, self-motivation and proactive planning, and endeavor to be organizationally savvy with a keen focus on detail.
Satisfactorily maintain existing assigned accounts/segments, and work diligently to develop new business for hotel.
Become familiar with hotel’s annual budget and sales expenses, and be knowledgeable of the hotel’s occupancy, average rate, and REVPAR goals and performance metrics.
Become the expert on your local and like-branded competitors, and work to ensure hotel is receiving its fair share.
Work closely with DOS and revenue management in order to ensure optimal revenue achievement.
Consistently attain sales activity goals and individual revenue goals including — but not limited to — proactive and reactive calls, tours and appointments required for this position, as outlined by Concord, your RVPSM, and your supervisor.
Learn and use digital sales systems and conceptual sales processes (i.e. Delphi, HT360, CI/TY, sales call process, etc.) and understand the hotel’s sales strategies (i.e. marketing plan, rates, budgeted goals, etc.). Implement these tools and resources in order to accomplish individual and team goals and efficiently complete job duties.
Prepared for, participate in, and report on out all necessary internal meetings, conference calls, reporting, planning, training, and other communications required for this position.
Endeavor to work in a unified and collaborative way — one that fosters team work — and embody an entrepreneurial spirit that enables one to make the best possible decisions for hotel and achieve the team’s overall goals.
Own your career development, and become a dedicated advocate to participate in training and job opportunities that will continue to hone and develop your talents, skills, creativity, and personal and professional growth.
Carry out any reasonable requests made by Management, and seek to comply with company’s policies and procedures.

Qualifications:

Proven experience in hospitality sales, with a strong focus on revenue generation and client service
Excellent communication, organizational, and follow-through skills
Familiarity with market analysis, pricing strategies, and CRM tools
Why Join Concord?
At Concord Hospitality, we put our Associates First. We offer competitive wages and a comprehensive benefits package for full-time associates, including:
Medical, dental, vision, life, and disability insurance
401(k) with company match
Tuition assistance
Discounted hotel stays
Extensive training and career development opportunities
We’re proud of our unique culture built on our five cornerstones: Quality, Integrity, Community, Profitability, and FUN. Join us in building an inclusive and rewarding workplace where everyone can thrive.
“We Are Concord!”
We are an equal opportunity employer committed to diversity and inclusion.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. 5 PHOTOS
THE

BEN, AUTOGRAPH COLLECTION

208 Room Hotel

OUR HOTEL

Offering prime views of the Palm Harbor Marina and Intracoastal Waterway, The Ben, Autograph Collection hotel channels the spirit of one of West Palm Beach’s great homes and interprets it for a modern traveler. Amenities include a stunning rooftop lounge with an expansive swimming pool and bar. Walk to all of the vibrant entertainment just one block from famous Clematis Street, minutes to West Palm’s “Main Street,” and lifestyle hub Rosemary Square. This luxury boutique hotel ideally located in West Palm Beach is just 1.5 miles to Palm Beach Atlantic University. The Ben is a forum for shared experiences and social interactions that enliven and invigorate, spurring patrons to flourish and grow. Guest rooms and suites offer thoughtful amenities for a relaxing stay like mini-bar, 55′ Smart HDTV and complimentary WiFi. Grab a book to read from our carefully curated library, stay fit in our extensive fitness center or enjoy the beautiful rooftop pool. Host your event in over 7,800 sq ft of event space.