Delivery Executive – Healthcare Position Available In [Unknown county], Georgia
Tallo's Job Summary:
Job Description
Delivery Executive – Healthcare
General information
Country
United States
State
Gia
City
Remote Location
Job ID
44918
Department
Infor Consulting Services
Experience Level
MID_SENIOR_LEVEL
Employment Status
FULL_TIME
Workplace Type
Remote
Description & Requirements
As a Healthcare Delivery Executive at Infor you will be responsible for the end-to-end success of large, global Healthcare projects, including co-development projects involving on-premise, hybrid and cloud delivery models. The Delivery Executive owns the project relationship and is the liaison between thepany and client to ensure that all targets and requirements are met, including all project milestones and budgets. Delivery Executivesmunicate and interact at the executive level, as well as up and down the value chain of the customeranization, including navigating tough conversations and challenging personalities with integrity, respect, and a blend of firmness and flexibility that creates a positive working environment while aligning withpany policies and goals. A Day in
The Life Typically Includes:
Project Management/Program Management:
Oversee a portfolio of software implementation and upgrade projects, ensuring they are delivered on schedule, within budget, and achieve high customer satisfaction.
Customer Relationship Management:
Develop and maintain strong relationships with senior business and IT personnel within customeranizations to drive value delivery, user adoption, and project success.
Sales Support:
Collaborate with Sales and Account Management to sell high-quality services projects. This includes estimating, scoping, pricing, phasing projects, and drafting statements of work.
Executive Communication:
Participate in and deliver steeringmittee and other executive updates andmunications. Support key project management deliverables.
Process Improvement:
Engage in evolving our solution delivery process to enhance efficiency and effectiveness.
Team Leadership:
Hire, retain, motivate, and coach a team of project managers to build and sustain a high-performing team.
Performance Monitoring:
Refine and monitor Professional Services KPIs, including utilization, services revenue, services sales, and profit margin metrics to assess the success of project teams and individuals.
Basic Qualifications:
Experience deliveringplex professional services engagements (7-8 solutions), involving on-premise, cloud, and on-prem to cloud delivery models for an enterprise ERP softwarepany or a systems integration consultancy firm. Experience as a Project Manager or Program Manager overseeing a portfolio of ERP software implementation and upgrade projects.
Experienced in Agile methodologies, such as S Planning, Scrum Management, Epic/Feature work break-downs, Story-Pointing, Velocity Tracking, Burn-downs/Burn-ups, etc. Experience collaborating in the sale process of services projects. This includes estimating, scoping, pricing, phasing projects, and drafting statements of work.
Experience managing global custom and/or co-development projects and ability to simultaneously manage multiple functions, projects, priorities and time pressure.
P&L experience related to programs and projects.
Willing to travel up to 50%.
Legally authorized to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship now or in the future.
Preferred Qualifications:
Experience building working relationships with customer executives and colleagues. Experience negotiating.
Leadership experience: Hire, retain, motivate, and coach a team of project managers.
Remote USA (Dallas, TX and Alpharetta, GA)
About Infor
Infor is a global leader in business cloud software products forpanies in industry specific markets. Infor buildsplete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000anizations worldwide rely on Infor to help ovee market disruptions and achieve business-wide digital transformation. For more information visit infor Our Values
At Infor, we strive for an environment that is founded on a business philosophy called (PBM™) and eight
Guiding Principles:
integrity, stewardship &pliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, andmunities we serve in now and in the future.
We have a relentlessmitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growinganization that creates long-term value for its clients and supporters and fulfillment for its employees.
Infor is an Equal Opportunity Employer. We aremitted to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require amodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor/about/careers webpage.
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