Director, Sales Operations and Support Position Available In Essex, Massachusetts

Job Listing ID:

4318466

Job Title:

Director, Sales Operations and Support Application Deadline:

Open Until Filled

Job Location:

Salem

Date Posted:

07/26/2025

Hours Worked Per Week:

Not Provided Shift:

Not Provided Duration of Job:

Either Full or Part Time, more than 6 months You may contact this employer directly.
(Obtain the contact information to print or add to your jobs.)

Job Summary:

This role will lead a team of individuals responsible for the design, implementation, execution and ongoing support of our Salesforce CRM deployment supporting the sales and marketing deployments within Pharma Distribution. Responsibilities Work with stakeholders to understand business requirements, pain points, and goals and build out the roadmap for Salesforce CRM. Gather requirements from different stakeholders and teams within the business. Own product definition and roadmap. Define and manage priority features in support of sales strategy Act independently with little direction to understand and continually optimize the customer and user experience anticipating future needs as well as current needs. Build features that reduce friction in the sales process and directly enhance sales team effectiveness. Develop strategies and plans to drive end user adoption and optimization. Collaborate closely with sales, reporting, operations and training teams to inform product design and deliver features end-to-end including driving adoption and seeking iterative feedback Provide insight to inform strategic planning in collaboration with Sales Management May have project management responsibility. Develop strong working relationships with business stakeholders to understand top priorities for their business units; communicate status of critical work in progress; mitigate impediments Support the business by applying cross functional subject matter expertise of business process, systems, and integration to facilitate continuous improvement and innovation Clearly describe the business and KPI impact of planned and delivered developments Provide leadership to the stakeholders and other business partner teams throughout the project Qualifications 12+ years of experience, preferred Bachelor’s degree in related field, or equivalent work experience, preferred Previous Salesforce implementation experience required Previous experience in the healthcare industry, preferred Experience working in and improving Marketing and Sales Operations and processes, lead to service lifecycle management Ability to travel up to 25% Anticipated salary range : $114,400 – $184,380 Bonus eligible :

Yes Benefits :

Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with myFlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Application window anticipated to close : 06/30/2025 •if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each d…

Job Classification:

Sales Managers Access our statewide or regional occupation report for more information about wages,
employment outlooks, skills, training programs, related occupations, and more. Compensation

Salary:

Not Provided Job Requirements

Experience Required:

 See Job Summary

Education Required:

None

Minimum Age:

N/A Gender:

N/A