Strategic Partnerships Manager (Digital Behavioral Health) Position Available In Middlesex, Massachusetts

Strategic Partnerships Manager (Digital Behavioral Health) Focus EduSolutions Woburn, MA About Hello, It’s Me® https://hello-itsme.com Hello, It’s Me ® is a mission-driven digital health company dedicated to reducing feelings of isolation and loneliness for individuals with Intellectual and Developmental Disabilities (IDD). Our platform provides a safe, engaging, and supportive space for our users to learn, interact, and build meaningful connections through interactive stories, relationship coaching, and moderated community features. As we expand our impact, we are launching a fully integrated, best-in-class tele-therapy service that includes Applied Behavior Analysis (ABA) and psychotherapy. We are seeking a passionate and strategic individual to join our team and forge the foundational partnerships that will bring this essential care to those who need it most across the United States.

The Opportunity:

Role Overview This is a pivotal role designed for a rising business development professional eager to make a significant impact at the intersection of technology and healthcare. As the Strategic Partnerships Manager (Digital Behavioral Health), you will be an architect of our national growth. You will be responsible for building and nurturing the relationships that will drive the adoption of our therapy platform within complex healthcare ecosystems. You will act as a strategic consultant and trusted advisor to our prospective partners, requiring a sophisticated understanding of their challenges and a deep belief in our mission. You will own key stages of the partnership development cycle, from initial market analysis and executive outreach to nurturing relationships and supporting the negotiation of high-value contracts. 1 What You’ll Do (Key Responsibilities)

Market Strategy & Lead Generation :

Conduct in-depth research to identify and map key stakeholders within target healthcare organizations. Develop a nuanced understanding of diverse state payer landscapes to build and execute a strategic outreach plan.

Consultative Outreach & Relationship Building:

Initiate and cultivate relationships with decision-makers through persistent, multi-channel outreach. Your goal is to move beyond a simple pitch to engage prospects in consultative conversations, uncovering their strategic priorities and operational needs.

Opportunity Qualification & Solution Alignment:

Rigorously qualify inbound and outbound leads against established criteria. Master the clinical and financial value proposition of our holistic platform and articulate how our services solve the specific challenges faced by payers and providers in the IDD space.

Pipeline Management & Advancement:

Own the top-of-funnel pipeline while nurturing qualified opportunities through mid-stage discovery and validation. You will be responsible for scheduling and participating in high-level meetings and platform demonstrations for senior executives. Support for

Complex Deal Cycles:

Collaborate closely with senior leadership to support the negotiation and closing of complex, multi-year contracts. Assist in developing financial models that illustrate ROI and value-based care opportunities.

Data Integrity & Market Intelligence:

Maintain meticulous records of all activities and opportunity progression in our CRM (Salesforce). Synthesize market feedback from your conversations to inform product, clinical, and marketing strategies. Targeted Markets Your efforts will be focused on building strategic partnerships with a variety of organizations that are central to the IDD healthcare ecosystem, including: Managed Care Organizations (MCOs) with Medicaid and/or Medicare lines of business. State Medicaid Programs and affiliated agencies. Large IDD provider networks and agencies administering Home and Community-Based Services (HCBS) waiver programs. County Boards of Developmental Disabilities. Large Health Systems and Self-Insured Employers with a focus on comprehensive behavioral health benefits.

The Ideal Candidate:

Qualifications & Competencies We are seeking a candidate who embodies a unique blend of strategic sales acumen, healthcare industry knowledge, and a genuine passion for our mission.

Experience:

You have 3-5 years of demonstrated success in a business development, strategic partnerships, or sales role, preferably within health tech, digital health, behavioral health, or healthcare SaaS.

Healthcare Ecosystem Fluency:

You possess a strong, practical understanding of the U.S. healthcare landscape. You are familiar with key players, such as MCOs and Medicaid, and are comfortable discussing concepts like reimbursement, value-based care, and provider networks.

Strategic Sales & Partnership Acumen:

You have a proven ability to manage complex, multi-stage prospecting and sales cycles. You excel at consultative selling, active listening, and building trusted relationships with a variety of stakeholders.

Exceptional Communication & Executive Presence:

You have outstanding verbal and written communication skills. You can craft compelling, personalized outreach and confidently present to Director and VP-level contacts.

Mission-Driven Mindset:

You are genuinely inspired by the opportunity to improve health equity and access to care for underserved populations. You can authentically convey the “Hello, It’s Me” mission to build trust and differentiate our platform.

Drive, Resilience & Coachability:

You are a goal-oriented self-starter who is motivated by performance metrics and resilient in the face of long deal cycles. You are coachable and eager to learn and grow within a dynamic, fast-paced environment.

Tech Savvy:

You are proficient with modern business technology, including CRM software (Salesforce preferred) and sales engagement platforms.

Education:

Bachelor’s degree in Business, Health Administration, Public Health, or a related field is preferred. Key Performance Initiatives (KPIs) Your success will be measured by your direct contribution to building a robust, high-quality sales pipeline and fostering the relationships that lead to long-term partnerships.

Qualified Pipeline Generation:

The total value of new, qualified opportunities you generate and add to the sales pipeline each quarter.

Opportunity Conversion Rate:

The percentage of your qualified leads that progress to the mid/late stages of the sales cycle, demonstrating the quality of your qualification process.

Target Account Penetration:

The number of meaningful conversations and meetings secured with key decision-makers within our highest-priority target accounts.

CRM & Data Fidelity:

Your commitment to maintaining accurate, up-to-date, and detailed records for all activities and lead statuses within Salesforce.

Job Types:

Full-time, Contract Pay:

$73,473.25 – $88,483.91 per year

Benefits:

401(k) Flexible schedule Health insurance Paid time off

Schedule:

Monday to

Friday Work Location:

On the road