Area Supervisor Position Available In Brunswick, North Carolina

Job Description:

Our values start with our people, join a team that valuesyou! We are the nations largest off-price retailer with over 2,000stores, and a strong track record of success and growth. Our focushas always been bringing our customers a constant stream ofhigh-quality brands and on-trend merchandise at extraordinarysavings. All while providing a fun and exciting treasure huntexperience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning andevolving Career growth. We develop industry leading talent because Rossgrows when our people grow Teamwork. We work together to solve the hard problems and findthe right solution Our commitment to Diversity, Equality & Inclusion, and ourcommunity. We celebrate the backgrounds, identities, and ideas ofthose who work and shop with us because our differences make usstronger. We strive to be a positive force in our community. OurCorporate headquarters are in Dublin, CA, we have 3 buying officesin key markets in New York City, Los Angeles, and Boston, and 8distribution centers nationwide. With 2023 revenues of $20.4billion, we are a Fortune 500 company who is committed to providingan inclusive work environment with continuous learningopportunities and development for our teams.

GENERAL PURPOSE

The Area Supervisor is a member of the Store Leadership who isresponsible for a specific, assigned area of the Store as well asthe general operations and supervision of the Store whenfunctioning as the Manager on Duty. Area Supervisors areresponsible for opening and closing the Store, supervisingAssociates, and maintaining a friendly, easy to shop environment.

They ensure proper merchandise presentation, and maintain a cleanwork area at all times. Area Supervisors are also responsible forexecuting and supervising Company operational processes asneeded.

ESSENTIAL FUNCTIONS

Maintaining Safe & Secure Environments:

Understands that safety is the number one priority andpractices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor tocreate a safe and secure shopping environment for everyone.

Immediately corrects or reports any unsafe conditions or practicesto Store Leadership. Responsible for security of building including entrance/exitcontrol (Associate entry/egress, receiving door, daily trashremoval, etc.), Electronic Article Surveillance (EAS) devices dailyfunction check, Cash Office security, armored carrier pick-ups andregister area. Removes clutter and ensures safe, clear egress to emergencyexits. Responsible for Customer safety including accident prevention,accident reporting and emergency procedures. Tests all fire alarm systems as scheduled. Responds toafter-hours alarms when requested.

Customer Service:

Treats all Customers, Associates, and other leaders withrespect. Demonstrates courtesy, friendliness, and professionalism at alltimes. Recognizes Associates using Company recognitionprograms.

Personal and Store Brand Represents and supports the Company brand at all times. Maintains a professional appearance, in accordance with CompanyDress Code. Ensures all Associates adhere to the Company Dress Codeat all times. Keeps all areas of the Store clean, well-maintained, andmerchandised to standard. Responsible for daily trash removal.

General Merchandising:

Ensures recovery, sizing and markdowns are completed to Companystandards through teaching, assigning tasks, and following up perCompany best practice. Responsible for receiving merchandise truck when needed. Processes all merchandise with a sense of urgency. Responsible for receipt of all non-merchandise inbounddeliveries (i.e. signs, supplies, special deliveries, etc.). Responsible for cleanliness and organization of allStockrooms. Helps deliver and place merchandise on sales floor when allmerchandise is processed. Responsible for ensuring any back-stock is secured andprocessed to Company policy. Responsible for merchandising of department including the backstock. Responsible for the reduction of loss due to damage. Ensures compliance to the monthly presentation guidelines inassigned area. Responsible for floor moves and signing including promotionalsigning as needed. Responsible for re-wraps as needed.

Loss Prevention:

Understands and complies with the Loss Prevention AwarenessProgram and is responsible for Store Loss Prevention which includesmaintaining a large Customer service presence on the sales floor,Customer and Associate engagement and heightened Loss Preventionawareness. As a representative of Ross Leadership, demonstrates integrityand honesty in all interactions with Associates and Customers.

Safeguards confidential information, cash and credit cardinformation and merchandise. Ensures Public View Monitor (PVM) system is maintainedproperly. Conducts “Code 50” package inspections. Executes all Company Best Practices and maximizes productivityby minimizing steps and touches while working.

Front End Supervisionand Operations:

Executes all Company Best Practices and maximizes productivityby minimizing steps and extra touches when working. EnsuresAssociates are executing to Company standards at the FrontEnd. Maintains pace, energy and “presence” at the Front End,managing the line to expedite Customers wait time Trains and coach Associates on cash registers, shortage controlpolicies and other Front End procedures. To meet friendly andproductivity standards. Controls Retail Associates’ break schedule for backups, lunchesand breaks. Ensures all equipment is working properly. Maintains proper supplies and recovery for the Front Endarea. Ensures go backs are expedited, properly scanned, securitytagged and ticketed. Teaches all Associates the “Scan and Bag” best practice. Ensures salability of merchandise on the Front End, aisletables, Men’s/Women’s 4-way features, and specialty racks.

Fitting Rooms:

Responsible for the maintenance and cleanliness of the FittingRooms. Ensures all Fitting Room garment tags are audited and accountedfor to Company policy. Ensures go-back compliance throughout the day. All merchandisereturned to the sales floor must be ticketed, scanned, nubbed andsecurity tagged as needed.

Administrative Duties as Assigned by

Store Manager:

Ensures Cash pulls and bank deposits are conducted to Companypolicy. Responsible for Front End control when needed. Understands andadheres to the policies and procedures that refer to refundapproval, Associate purchase approval, securing tills and cash insafe, register Paid Outs/Ins, void approval, register media andbreak schedules. Responsible for payroll administration including daily punchedits, Associate scheduling compliance, Sunday payroll transmissionand Payroll reporting as needed. Other duties as assigned by Store Manager.

COMPETENCIES

Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution

QUALIFICATIONS AND SPECIALSKILLS REQUIRED

Excellent verbal communication skills. Fluency in English. Prior Customer Service and supervisory experiencepreferred. Familiarity with point-of-sale equipment and applications. Ability to perform basic mathematical calculations commonlyused in retail environments. Ability to work evenings and weekends.

PHYSICAL REQUIREMENTS/ADA

Ability to use all Store equipment, including PDTs, registers andPC as required. Ability to spend up to 100% of working time standing, walking, andmoving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry,reach, and stoop. Ability to occasionally push, pull and lift more than 25 lbs. Ability to use janitorial equipment, rolling racks, ladders andother assigned supplies. Certain assignments may require other qualifications andskills.

Associates who work Stockroom shifts:

ability to regularly push,pull and lift more than 20 lbs.

SUPERVISORY RESPONSIBILITIES

Retail Associates Stockroom Leads (where applicable)

DISCLAIMER

This job description is a summary of the primary duties andresponsibilities of the job and position. It is not intended to bea comprehensive or all-inclusive listing of duties andresponsibilities. Contents are subject to change at management’sdiscretion. Ross is an equal employment opportunity employer. We considerindividuals for employment or promotion according to their skills,abilities and experience. We believe that it is an essential partof the Company’s overall commitment to attract, hire and develop astrong, talented and diverse workforce. Ross is committed tocomplying with all applicable laws prohibiting discrimination basedon race, color, religious creed, age, national origin, ancestry,physical, mental or developmental disability, sex (which includespregnancy, childbirth, breastfeeding and medical conditions relatedto pregnancy, childbirth or breastfeeding), veteran status,military status . click apply for full job details