Internet Sales Manager/BDC Manager Position Available In Durham, North Carolina

Internet Sales Manager/BDC Manager 3.0 3.0 out of 5 stars 4516 Durham Chapel Hill Boulevard, Durham, NC 27707 Internet Sales Manager /

BDC Manager Location:

Durham, NC (onsite daily)

Dealership Size:

High volume metro dealership; 400+ Vehicles Sold per month

Compensation:

Competitive Base + Aggressive Commission +

Bonus Structure Benefits:

Health, Dental, 401(k), PTO, Employee Discounts, closed Sundays, and more Are you ready to lead a high-performing digital sales team in a fast-paced, high-opportunity environment? We are a top-performing dealership in a large metropolitan market with over 400 new and pre-owned vehicles in inventory. As digital leads continue to dominate the car-buying journey, we’re seeking a proven leader to drive growth, manage our BDC operations, and optimize our internet sales process.

What You’ll Do:

Lead and coach a dynamic BDC/internet sales team to exceed monthly lead-to-sale conversion goals. Manage CRM and lead flow across all digital platforms – responding to leads quickly, professionally, and effectively. Implement process improvements that drive efficiency, accountability, and customer satisfaction. Work cross-departmentally with sales and marketing to align goals and messaging. Analyze data and performance metrics to continuously refine strategy and improve results. Ensure exceptional customer experience at every touchpoint—from first contact to final delivery. Be great on the phones with customers and have outstanding CXI.

What We’re Looking For:

2+ years of BDC/Internet Sales Management experience in an automotive dealership environment (required). A data-driven leader with strong closing skills and CRM mastery (preferably VinSolutions, Elead, or similar). Excellent communication and organizational skills, with a passion for coaching and team development. A strong understanding of digital marketing, lead generation, and e-commerce strategies in automotive retail. High energy, motivated by results, and driven to win in a competitive, fast-paced environment! Why Join Us? Top dealership in the region by volume, growth, service department, employee retention. Backed by strong ownership and leadership who invest in their people. Transparent, performance-based compensation and real career growth potential. A supportive, fast-moving environment where your input matters and your results are rewarded. Mark Jacobson Toyota provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. •Mark Jacobson Toyota is an E-Verify Employer•