Catering Sales Manager-Event Services-Exempt Position Available In Moore, North Carolina

Catering Sales Manager-Event Services-Exempt
Req #6986
Pinehurst, NC, USA Job Description
Posted Wednesday, April 23, 2025 at 10:00 PM

CULTURE:

Join a team that’s been welcoming guests for more than a century. At Pinehurst our Culture is critical to delivering a consistent guest, member and employee experience. Our Purpose is, “As the Cradle of American Golf, we honor timeless traditions and inspire legendary stories, one smile, one round, one moment at a time.” Our Values are; Genuine Hospitality, Be Trustworthy, Good Stewards and Inspired Innovation. If you’re seeking a heartfelt workplace then Pinehurst is the place for you. Every role contributes to upholding our treasured culture, performs their job duties consistently and handles other job duties as assigned in our ever-changing environment.

SUMMARY:

The Catering Sales Manager is responsible for driving catering sales, cultivating strong client relationships, and ensuring the seamless planning and execution of exceptional events all while embodying “The Pinehurst Way.: The role demands a commitment to gracious hospitality, meticulous attention to detail, and outstanding service that reflects Pinehurst Resort’s esteemed legacy. EDUCATION and/or

EXPERIENCE

Bachelor’s degree in hospitality, business, or a related field and a minimum of four years of relevant experience; or an equivalent combination of education and experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Client Engagement & Relationship Management (The Pinehurst Way)
Serve as a trusted advisor, delivering warm, genuine, and anticipatory service at every client interaction.
Build and nurture long-term relationships by understanding client needs and delivering personalized solutions.
Ensure a seamless, stress-free experience for clients from initial inquiry to post-event follow-up.
Uphold Pinehurst’s legacy of excellence through professionalism, attentiveness, and unwavering client focus.
Sales & Business Development
Proactively identify and secure new catering business through networking, community involvement, and leveraging Pinehurst’s brand reputation.
Develop compelling proposals that highlight Pinehurst’s premier venues, exceptional cuisine, and unparalleled service.
Use storytelling and Pinehurst’s rich history to enhance the sales process, forging emotional connections with clients.
Collaborate with the marketing team to create targeted social media campaigns and promotions.
Maintain a focus on achieving and exceeding sales goals, contributing to the resort’s financial success.
Event Planning & Coordination
Guide clients through the planning process with expertise, ensuring no detail is overlooked.
Work closely with culinary, banquet, and operations teams to deliver seamless, high-quality events.
Conduct site tours and tastings, showcasing Pinehurst’s facilities, cuisine, and service excellence.
Ensure all event elements align with “The Pinehurst Way” creating unforgettable experiences rooted in tradition and hospitality.
Contract & Revenue Management
Develop contracts and pricing packages that balance client budgets with revenue goals.
Maintain accurate and thorough documentation for all bookings, payments, and event details within the resort’s Sales & Catering systems.
Analyze sales performance data to provide leadership with insights for optimizing business development strategies. 5. Administrative & Operational Support Coordinate internal communication to ensure all departments deliver on client expectations.
Provide on-site support during key events, resolving issues promptly and professionally.
Handle administrative tasks with precision, professionalism, and timeliness.
Perform additional duties as needed to support operational goals and business objectives.
“The Pinehurst Way”

Core Values & Expectations:

Genuine Hospitality:

Personalized, caring service where “Everybody is Somebody”

Be Trustworthy:

Integrity, mutual respect, and team recognition.

Good Steward:

Accountability, resource stewardship, and legacy preservation.

Inspired Innovation:

Continuous learning, creative enhancements, and a commitment to feedback.

Qualifications & Skills:

Proven experience in catering sales, event planning, or hospitality management, with a track record of achieving sales targets.
Strong interpersonal and communication skills, with the ability to build trust and rapport with diverse clients.
Proficiency in sales software, CRM systems, and event planning tools.
Highly organized, detail-oriented, and capable of managing multiple projects under tight deadlines.
Flexibility to work 40+ hours per week, including nights, weekends, and holidays as needed.
Passion for delivering outstanding service and creating memorable client experiences.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The job will require physical movement (standing, walking and occasional lifting up to 30 pounds). Regularly required to sit, use hands, talk, and hear. Occasionally required to stand, walk, reach, climb, balance, stoop, kneel, or crouch. Vision requirements include close vision, distance vision, and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is typically quiet and office-based, with event-related activities requiring flexibility in location and schedule. Pinehurst, LLC reserves the right to transfer any Employee from his/her current job assignment or location to another job assignment or location as needed, either on a temporary or regular basis. Job Details
Pay Type
Salary