Area Manager Position Available In Dutchess, New York
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Job Description
Area Manager Confidential Hopewell Junction, NY Job Summary:
Oversee all aspects of operation in the appointed area, including route delivery operations, new business generation (to the extent the appointed area has no separate new business generation function), and administration.
Essential Duties and Responsibilities:
Human Resources Recruit and hire high-quality personnel. Provide each employee with adequate training and a clear explanation of the requirements of his/her position. Coach, motivate, and evaluate all personnel regularly. Periodically ride routes with drivers to evaluate performance and provide coaching. Periodically make calls with new business personnel (to the extent the appointed area has no separate new business generation function) to evaluate performance and provide coaching. Set and maintain proper grooming and appearance standards for all employees. Maintain records of employee attendance and schedule vacations of all employees to ensure continuous operation. Ensure all employees work in compliance with the Company’s policies and procedures. Customer Service and Delivery Establish and maintain customer goodwill by providing high-quality products and 100% daily deliveries on all routes. Handle service problems expediently and with the customer’s and the company’s best interests in mind. Eliminate the “root cause” of service problems wherever possible. Get personally involved in any request by a customer to cancel service to see if there is a reasonable basis to maintain the business or if there is a systemic problem to be corrected. Maintain an efficient route structure to include periodic reviews for optimization. Oversee the proper appearance, maintenance, and care of all Company vehicles and ensure that drivers adhere to the safety procedures outlined in the Company’s Fleet Safety Policy. Oversee the upkeep, maintenance, and regular cleaning of the facility. Oversee the timely, efficient, and cost-effective interface. Maintain an adequate and accurate inventory of rental and sales equipment and interface with headquarters personnel to supply replenishment on a proactive and cost-effective basis. Provide route relief when drivers are on vacation or out of work, as well as during holiday weeks. Sales and Marketing Achieve assigned area sales goals. Develop a specific plan to achieve these goals and set up a reporting system to monitor performance vs. goals. Sell additional business in existing accounts, both personally and in conjunction with route sales personnel. Develop a system to generate and process sales leads to grow the customer base. Oversee the implementation of price increases as directed. Be aware of any competitive activity within assigned accounts, respond prudently, and keep management informed. Administration Debrief with drivers and ensure the Company check-out procedures are followed. Oversee adherence to the Company’s cash collection and deposit procedures. Ensure route and new business paperwork is completed accurately, neatly, on a timely basis, and in compliance with Company procedures. Ensure that all accidents and injuries are reported on a timely basis in compliance with Company procedures. Assist with accounts receivable collection as requested by headquarters personnel. Oversee operational expenses of the area to ensure fiscal prudence. Assist with overall Company improvement activities as directed.
Requirements Requirements:
Have a valid driver’s license. Ability to lift up to 50 lbs.. repetitively, reach, twist, turn, bend, climb, and pull. Will at times require overnight travel.
Successful Candidates will possess:
Strong oral, written, and listening communication skills and a commitment to communicate actively with subordinates, peers, and headquarters personnel. Ability to develop the skills and competencies of subordinates through training, development, and motivational activities. Demonstrated leadership qualities. Managerial skills to lead a team, hire, fire, and manage the daily operations of the assigned area. Demonstrated executive skills, high integrity, and honesty by developing mutual respect and trust, meeting commitments, and operating in compliance with Company policies and procedures. A strong sense of customer service and customer satisfaction. Ability to make decisions based on logical assumptions and good judgment, including alternative courses of action. Maintain stability of performance in challenging situations of high stress and multiple deadlines. Demonstrated strong work ethic, including a willingness to work long hours when necessary to achieve Company goals, and high work standards as a model for subordinate employees. Total Comp includes the opportunity to earn a quarterly bonus. You will also be provided a company vehicle to use during work, with gas, service/maintenance, and insurance all paid for by the company. We look forward to hearing from you! Apply today!
Job Type:
Full-time Pay:
$70,000.00 – $85,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Paid time off Vision insurance
Schedule:
8 hour shift Monday to Friday Application Question(s): Please list 2-3 dates and time ranges that you could do a phone screen.
Experience:
Leadership:
2 years (Required) Willingness to travel: 50% (Required)
Work Location:
On the road