Senior Director, Mid-Market Sales & Account Management – Remote Position Available In Montgomery, Pennsylvania

Job Description:

Who we are: Motive empowers the people who run physicaloperations with tools to make their work safer, more productive,and more profitable. For the first time ever, safety, operationsand finance teams can manage their drivers, vehicles, equipment,and fleet related spend in a single system. Combined with industryleading AI, the Motive platform gives you complete visibility andcontrol, and significantly reduces manual workloads by automatingand simplifying tasks. Motive serves more than 120,000 customers -from Fortune 500 enterprises to small businesses – across a widerange of industries, including transportation and logistics,construction, energy, field service, manufacturing, agriculture,food and beverage, retail, and the public sector. About the

Role:

Motive is seeking a Senior Director of Mid-Market Sales & AccountManagement to lead a growing team responsible for driving expansionand retention within our Mid-Market customer base. This seniorleader will be accountable for maximizing Net ARR through a dualfocus on upsell/cross-sell growth and strategic renewals. You willoversee a team of 50 Account Managers and sellers managing complexcustomer relationships across multiple industries and productlines. This is a customer-facing, results-driven leadership rolethat blends sales expertise with lifecycle management strategy.

You’ll collaborate cross-functionally with Product, Marketing,Customer Success, and Onboarding teams to deliver an exceptionalcustomer experience from first sale through renewal. We’re lookingfor a sales leader who thrives in a high-growth environment,understands the nuances of mid-market relationship management, andhas a proven track record of leading consultative, value-driventeams.

What Youll Do:

Leadership and Management:

Directly managesecond-line managers and a handful of frontline managers,motivating and coaching them to achieve quarterly targets andstrategic business objectives. Cultivate a high-performanceenvironment that prioritizes accountability, continuousimprovement, and customer satisfaction.

Talent Development:

Recruit, hire, train, and develop top talent, building a pipelineof future leaders within the organization. Demonstrable success inbuilding and scaling sales teams from early stages and guidingtransformational growth.

Strategic Collaboration:

Partner withMarketing leadership to innovate on customer experiences, drivelead generation, and experiment with pricing and acquisitionstrategies. Collaborate with Product, Sales, Onboarding, andStrategy leaders to identify customer needs, influence roadmapdecisions, and design cohesive sales programs, incentive plans, andGTM strategies that connect across global functions for a seamlesscustomer journey.

Performance Analysis:

Regularly report on keymetrics to identify strengths and areas for improvement, usingdata-driven insights to guide decision-making. Lead the team with adisciplined, data-driven approach to continually assess businessperformance and achieve quarterly sales targets.

CustomerEngagement:

Drive strategies to boost engagement, upsell, andretention, rapidly testing data-driven ideas for continuousimprovement. Act as a customer-facing escalation point for complexdeals, using executive relationships to resolve challenges, alignstrategies, and ensure successful closures with exceptionalcustomer experience.

Process Optimization:

Create and refinescalable processes to enhance team efficiency and overallperformance.

What Were Looking For:

10 years of experience in SaaSsales, account management, or customer success, with at least 4years in leadership roles. Demonstrated success leading CMRL or MMcustomer segments with complex deal cycles, cross-functionaldependencies, and strategic renewal motions. Strong operationalacumen and comfort working with Salesforce, dashboards, forecastingmodels, and pipeline analytics. Experience with value-basedselling, solution consulting, and/or multi-product growth motions.

Excellent communicator and cross-functional collaborator with theability to influence up, down, and across the organization. Provenability to build and scale teams in fast-paced, high-growth SaaSenvironments. This is remote role and can be based anywhere in thein USA or Canada Creating a diverse and inclusive workplace is oneof Motives core values. We are an equal opportunity employer andwelcome people of different backgrounds, experiences, abilities andperspectives. The applicant must be authorized to receive andaccess those commodities and technologies controlled under U.S.Export Administration Regulations. It is Motives policy to requirethat employees be authorized to receive access to Motive productsand technology.