Conference Services Manager Position Available In Philadelphia, Pennsylvania

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The Westin Philadelphia
99 South 17th Street at Liberty Place
Philadelphia, PA 19103
Hotel with 294 Rooms
Managed By HHM Hotels
Full-Time

Opportunity:

Conference Services Manager
Manage operation of the Conference Services Department overseeing coordination of conference and meeting groups in accordance with established guest service and sustainability standards.
Your Growth Path
Sales Manager

• Director of Catering Sales
• Director of Sales
  Your Focus
  Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.

Plan and conduct pre and post-convention meetings with clients and respective departments.
Establish rapport with and entertain meeting planners while promoting hotel facilities and services.
Conduct walking site inspections throughout property.
Monitor in-house group activity, providing assistance as needed.
Communicate with sales, front office and reservations in order to coordinate and monitor guest room blocks and special reservation needs.
Assign banquet/meeting rooms set up based on needs of clients.
Review banquet associates’ work to ensure accuracy.
Assist sales staff in promoting hotel, developing leads, and securing re-bookings.
Coordinate activities of various departments to service accounts.
Document tracking of group activity. Access and input data into a computer system to generate account history reports.
Follow sustainability guidelines and practices related to HHM’s EarthView program.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Perform other duties as requested by management.
Your Background and Skills
Associate or Bachelor’s degree preferred.
1 to 3 years’ of related experience.
WorkEnvironment and Context
Work schedule varies and may include working on holidays and weekends.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.
What We Believe
People Are Our Capability

• Hearts That Serve
• Only Excellence
• Stay Nimble
• Own It
  Posted July 31, 2025
  21 The Westin Philadelphia
  Our Hotel
  Situated in the heart of a city rich with history, The Westin Philadelphia elegantly enhances its desirable Rittenhouse Square address with comfort and style.

Steps from upscale shopping, award-winning restaurants and conveniently connected to the offices at Liberty Place, The Westin provides guests with the premiere downtown location. Museums and historical attractions, including the Liberty Bell, Independence Hall and the Constitution Center, promote the cultural wealth of Philadelphia. Guests can enjoy a hand crafted cocktail in The Lobby Bar. The Westin Philadelphia impresses both business and leisure travelers alike with its 275 guest rooms and 19 suites, all beautifully appointed with welcoming décor and revitalizing amenities. Our signature Heavenly® Bed ensures a relaxing nights sleep, and the Heavenly® Bath is the perfect place to refresh after a long day.