Sales Manager Position Available In Greenville, South Carolina

Sales Manager 3.3 3.3 out of 5 stars 231 North Pleasantburg Drive, Greenville, SC 29607

Principle Responsibilities & Position Purpose:

To maximize customer satisfaction and the overall profitability of the hotel. Coordinates service activities related to the sales function in accordance with the standards of the hotel and brand. Responsible for revenue production for the hotel, meeting or exceeding planned revenue objectives for occupancy and average daily rate (ADR). Manages all areas of sales according to company standards of operations to achieve a professional rapport within the local business, community, and clients. Pre-Requisites (Requirements):

• Experience in sales at a branded hotel are preferred
• Brand certification programs are preferred
• Must display professionalism and have characteristics of honesty and trustworthiness
• Must have excellent attendance and be punctual

Work Environment & Context:

• Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking, and communicating
• Must be able to sit or stand for eight hours, bend, stretch, and reach
• Work schedule varies and may include occasionally working on holidays, weekends, and evenings.

Long hours sometimes required

Requirements Required Knowledge, Skills, and Abilities:

• Entire property, staff services, hours of operation, type of rooms, locations, rates, and discounts
• Phone etiquette and answering procedures
• Be able to answer inquires of local shopping, dining, entertainment, and travel directions
• Daily hotel operations, check daily events, bulletin boards, and be up to date on changes, new procedures, and events
• Manager on Duty functions when necessary or as scheduled

Skills:

• Computer literate to thoroughly operate property management system, Proficient in

Microsoft Office Products:

Word, Excel, PowerPoint

• Understand financial information and data, and basic arithmetic function.
• Must be able to work well in stressful, high-pressure situations including the ability to handle guest complaints and disputes and resolve them to satisfactory results.

Abilities:

• Create new business, and expand existing business via cold calls, site visits, telephone prospecting and marketing, blitzes, internet and other avenues.
• Multi task, detail oriented, remain service centric
• Communicate with guests, co-workers, receiving and transmitting emails, phone and written messages and relay pertinent information using log books
• Manage time effectively
• Assist with guest issues with professionalism maintaining hospitable attitude.

Job Benefits Essential Functions:

• Achieves revenue goals by developing and implementing sales and marketing strategies
• Establishes sales goals that support achievement of the budget/profitability
• Coordinates with the General Manager and the Revenue Manager on the booking parameters for future dates, availability, and selling parameters for guest blocks and event
• Develops annual sales goals for sales staff which support achievement of the budget; monitors achievement of those goals and implements alternative strategies as necessary to achieve revenue and room night goals
• Implements strategies to improve market penetration
• Reviews market analysis to determine client needs, occupancy potential, rates desired, etc.
• Designs and proposes programs to meet client’s needs
• Negotiates with client to achieve maximum profit while satisfying client needs
• Coordinates transient and group room commitments to insure proper market mix
• Meets and exceeds the expectations of the staff and customers by utilizing leadership skills and motivation techniques in order to maximize employee productivity and satisfaction of direct reports
• Selects qualified employees and provides orientation and training
• Creates a positive work environment for all employees
• Ensures that operation adheres to federal and state laws
• Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position

Job Type:

Full-time Pay:

$10.00

• $20.

00 per hour

Schedule:

Monday to Friday Weekends as needed

Work Location:

In person