Retail Cashier Position Available In Houston, Alabama
Tallo's Job Summary: A Retail Cashier is a frontline position that involves providing excellent customer service, managing sales transactions, and maintaining store appearance in a convenience store setting. Responsibilities include greeting customers, processing sales, restocking shelves, and ensuring a clean environment. This role requires strong communication, customer service, sales, and basic math skills. Retail Cashiers may work varying shifts, including nights, weekends, and holidays.
Job Description
- Reports to:
- Store Manager/Assistant ManagerA Convenience Store Associate is a frontline role that involves providing excellent customer service while assisting with various sales tasks in a convenience store setting.
This position typically focuses on ensuring a positive shopping experience for customers, managing sales transactions, and maintaining the store’s appearance. Here are some key responsibilities and skills associated with this role:
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Job Summary:
- 1.
Customer Service:
- Greet and assist customers in a friendly and professional manner.
- Provide product recommendations, answer questions, and address customer concerns.
- Handle customer complaints or issues and resolve them promptly
- 2.
Sales Transactions:
- Operate the cash register, process sales, and handle cash, credit, or debit transactions.
- Ensure accurate pricing and promote current offers or promotions.
- Suggest upsells or additional products that complement customer purchases
- 3.
Product Knowledge:
- Stay informed about the stores product offerings and ensure shelves are stocked.
- Be aware of store promotions, seasonal products, and special deals
- 4.
Inventory Management:
- Monitor product levels and help restock shelves or coolers.
- Organize products, ensuring they are neatly displayed and properly labeled.
- Conduct regular inventory checks and report any discrepancies
- 5.
Store Maintenance:
- Maintain cleanliness and orderliness in the store, including aisles, shelves, checkout areas pumps, parking lot and restrooms.
- Ensure the store environment is welcoming and safe for customers
- 6.
Security and Loss Prevention:
- Watch for potential theft or suspicious behavior and report it to store management.
- Follow company policies regarding cash handling, store security, and inventory loss.
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Skills Required:
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Communication Skills:
- Ability to interact effectively with customers and team members
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Customer Service Skills:
- Friendly, patient, and approachable demeanor
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Sales Abilities:
- Capable of promoting and upselling products
- Attention to
Detail:
- Ensuring products are stocked and displayed correctly
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Basic Math Skills:
- Handling transactions, making change, and working with inventory
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Time Management:
- Managing busy periods and prioritizing tasks effectively
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Physical Stamina:
- Ability to stand, walk, and perform manual tasks like restocking.
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Work Environment:
- Convenience stores often operate 24/7, so shifts can vary, including nights, weekends, and holidays
- The role may require working alone or as part of a team, depending on the time of day.
This role is crucial for maintaining smooth store operations and providing a positive customer experience in convenience store environments.