Guest Service – Restaurant 204707 – 794 Allison-Bonnett Memorial Drive, Dolomite, AL 35061 Position Available In Jefferson, Alabama
Tallo's Job Summary: The Guest Service position at Restaurant 204707 on 794 Allison-Bonnett Memorial Drive in Dolomite, AL involves serving guests courteously and efficiently, following Church's Operating Standards Manual procedures. Responsibilities include greeting customers, taking orders, upselling products, handling cash transactions, and maintaining a clean service area. Requirements include a high school diploma or GED and relevant experience. This part-time role reports to the Restaurant General Manager, offering opportunities for career advancement in a fast-paced environment.
Job Description
Guest Service
- Restaurant 204707
- 794 Allison-Bonnett Memorial Drive, Dolomite, AL 35061 at Church’s Chicken
Guest Service - Restaurant 204707
- 794 Allison-Bonnett Memorial Drive, Dolomite, AL 35061 at Church’s Chicken in Dolomite, Alabama
Posted in General Business 7 days ago.
Type:
Part-Time
Job Description:
Reports To (Title): Restaurant General Manager
Department:
Field Operations
Job Summary:
To serve each guest courteously, quickly and efficiently while adhering to the procedures in the Service Section of the Church’s Operating Standards Manual (the “OSM”). Aplishes tasks in a timely and orderly manner.
Key Duties/Responsibilities:
Greets all customers with a sincere smile, making them feel wee through positive, pleasant, and enthusiastic attitude.
Takes and fills the customer’s order withinpany mandated service time.
Suggestive up sell of products as directed by management.
Collects money and delivers order to customer.
Immediately attends to any customer service problem orplaint. Notifies manager as needed.
Verifies opening reading and bank. Is accountable and responsible for all cash issued and received at their register during their shift and all guest checks used. Counts down drawer at end of shift to ensure accuracy.
Immediately notifies Manager in Charge of any deletions, over-rings or equipment problems.
Ensures that all product holding times are strictly observed.
Ensures products on the counter or in the display case are properly rotated and attractively displayed.
Keeps display case interior and exterior clean at all times.
Stocks the service area with a sufficient supply of napkins, cups, lids, etc. Maintains an adequate supply of iced tea.
Performs all other duties as assigned.
Position Requirements (Education, Qualifications, Experience):
High school diploma or GED; at least 6 months of experience that is directly related to the duties and responsibilities specified.
Position Qualifications/Functional Skills:
Knowledge of all restaurant policies, practices and operational and human resources procedures
Excellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally.
Must be able to succeed in a fast-paced work environment.
Must be able to receive money and accurately count back change.
Practices adequate security measures in cash handling, making frequent cash drops and maintaining a minimum amount of cash in the drawer.
Basicputer skills.
Report to work timely for each scheduled shift.
1. If you’re hungry for a career that’s fun, fast-paced and loaded with opportunity, then you’vee to the right place. At Church’s®, we’re not your typical quick service restaurant. We make realfort food that makes a difference in peoples’ lives. And for over 60 years, our restaurant has been a place where hard-working people can get ahead and go on to do amazing things by serving others.
2. Church’s Chicken is an equal employment opportunity employer and makes hiring and employment decisions without regard to race, color, religion sex, national origin, age, disability, genetic information or any other factor prohibited by applicable law.
