In-Room Dining Cashier – Waldorf Astoria Orlando Position Available In Orange, Florida

InRoom Dining Cashier Waldorf Astoria Orlando
Waldorf Astoria Orlando LocationOrlando, Florida, United States CategoryHotel

HOT0BPDO

JOB

DESCRIPTION

Waldorf Astoria Orlando is looking for an In Room Dining Cashier to join the Food and Beverage Team! Surrounded by Walt Disney Resort, this luxurious Forbes 4Star property has 502 rooms, 30,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 2 bars, a pool, and inroom dining. Want to learn more?

Hotel Website, Facebook, Instagram Classification:

FullTime

Shift:

Various – must be available to weekdays, weekends, and holidays.

Pay Rate:

$13.39
What will I be doing?
As an InRoom Dining Cashier, you will be responsible for answering telephones and taking guest food and beverage orders, playing a key role in ensuring that every guest’s inroom dining experience reflects the luxury and excellence we strive for as we work toward achieving Forbes 5Star recognition. This role requires delivering personalized service with a focus on attention to detail, anticipating guest needs, and ensuring every aspect of the order process is executed flawlessly. Specifically, you will be responsible for performing the following tasks to the highest standards:
Answer InRoom Dining telephones with poise and professionalism, responding to guest requests in a timely, friendly, and efficient manner while providing an exceptional inroom dining experience.
Demonstrate thorough knowledge of the menu, ensuring you provide thoughtful recommendations that would enhance the guest’s dining experience by considering their preferences and needs.
Make personalized recommendations for food and beverage items, ensuring that each guest’s meal is curated to complement their tastes and preferences, creating an exceptional inroom dining experience.
Take guest food and beverage orders with accuracy and attentiveness, inputting them promptly into the pointofsale system, ensuring no detail is overlooked.
Reconcile checks upon order delivery, ensuring accuracy with check totals, gratuity disbursement, and managing the cash drawer and house bank in strict accordance with established accounting guidelines.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these

Values:

Hospitality We’re passionate about delivering exceptional guest experiences.
Integrity We do the right thing, all the time.
Leadership We’re leaders in our industry and in our communities.
Teamwork We’re team players in everything we do.
Ownership We’re the owners of our actions and decisions.
Now We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious fullservice hotels and resorts to extendedstay suites and midpriced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits – Hilton is proud to have an awardwinning workplace culture ranking #1 World’s Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Access to your pay when you need it through DailyPay Medical Insurance Coverage – for you and your family Mental Health Resources BestinClass Paid Time Off (PTO) Go Hilton travel discount program Supportive parental leave Matching 401(k) Employee stock purchase program (ESPP) purchase Hilton shares at 15% discount Debtfree education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, Englishlanguage learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs •Available benefits may vary depending upon propertyspecific terms and conditions of employment. #LIJP2
EOE, including disability/vets