Medical office cashier Position Available In Tangipahoa, Louisiana

Medical office cashier 3.0 3.0 out of 5 stars 42388 Pelican Professional Park, Hammond, LA 70403 The Customer Service Representative is responsible for interfacing with customers/patients both in-person, phone, and e-mail interactions. The Customer Service Representative develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests are handled appropriately and in a timely manner. Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Portraying a positive company image and engaging in professional and friendly communication with customers/patients. Processing patient payments face to face, by mail or telephone. Actively listening to customer/patient needs and inquiries to determine appropriate service actions. Assisting colleagues and other employees with administrative/clerical duties Serving as the cashier and being primarily responsible for handling cashier and billing transactions, charges and performing other clerical duties. Refer to customer/patient’s questions regarding treatment or services to the appropriate person. Establishing and maintaining customer/patient profiles and preparing and processing claims Performing accurate company-required recordkeeping Efficiently and correctly corresponding with third-party providers to obtain payments. Resolving customer/patient problems, such as insurance issues or billing questions, etc. Informing customers/patients of prices, appointments, anticipated delays, and any additional information needed by customers, printing receipts or medical record documents. Performing other duties as assigned Minimum Qualifications (Knowledge, Skills, and Abilities) High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience Prior experience with the public (customers) a plus; prior experience as a cashier a plus Ability to accurately serve as a cashier, including processing credit cards, making change, and other basic math skills. Excellent oral/written communication skills Excellent customer relationship skills Excellent organizational skills Ability to multi-task Ability to work in a team environment and take direction from management and supervisors. Ability to read and interpret documents such as procedure manuals, work instructions, software manuals; ability to write routine reports and correspondence. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or listen. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand, walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.